Public Consulting Group · 5 hours ago
Lead Analyst, Business Operations
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $115K/yr
7+ years expPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The Lead Analyst in Business Operations will lead and support multiple projects, develop recommendations for business operations, and conduct data analysis to improve client services.
ConsultingManagement ConsultingService Industry
No H1B
Responsibilities
Leads and supports multiple projects, designing processes, creating operational tools and providing data analytics products for internal and client audiences
Develops recommendations to solve problems and issues related to business operations and communicates with other departments as necessary; determines and implements best practices both internal and external
Conducts quantitative and qualitative analysis for MTSS analytics using Business Objects or other similar tools
Ability to work with clients and supporting data integration efforts with the goal of automation
Presents findings to team members and clients regarding system reporting and functionality
Assists with supervision, training and development of junior staff and directly oversees the work of less experienced Operations Analysts
Performs special projects independently upon request or in support of independent initiatives
Provides Tier 3 support via Zendesk helpdesk
Qualification
Required
7 + years related experience
Expertise or ability to independently learn a variety of EDPlan concepts, practices, and procedures
Relies on extensive experience and judgment to plan and accomplish goals
Creative problem-solving ability and results-orientation
Commitment to exceptional client service and ability to lead confidently
Dedication to accomplishing goals and challenges presented by clients and management
Ability to interact with various levels of management and clients
Flexible, self-starter possessing intellectual curiosity
Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level
Strong analytical and data analysis skills
Attention to detail and ability to work with large data sets while ensuring accurate results
Able to follow, critically evaluate, and improve upon current processes
Ability to recognize issues and identify solutions
Excellent oral presentation and written communication skills
Solid organizational and time management skills
Demonstrated expertise in all MS Office products and Tableau or other visual analytics software
Preferred
Bachelor's degree preferred or additional relevant years' experience required
Benefits
Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave
Company
Public Consulting Group
Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jimmy Cleveland
Chief Executive Officer
David Flores
Chief Technology Officer
Recent News
Public Consulting Group
2025-11-20
Public Consulting Group
2025-10-16
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