iFLY Indoor Skydiving ยท 1 day ago
Sales Operations Coordinator
United States
Full-time
Remote
Entry Level
$50K/yr - $50K/yr
2+ years expiFLY Indoor Skydiving is a global company with a passion for STEM and flying, seeking a Sales Operations Coordinator. This role is responsible for maintaining the integrity and efficiency of the sales CRM, supporting sales teams, and optimizing workflows and reporting.
LeisureSports
Responsibilities
Own day-to-day administration of the CRM (HubSpot), including data hygiene, user management, and basic configuration
Perform regular audits to identify and resolve duplicate, inaccurate, or incomplete records
Manage contact/company associations and ensure all deals and pipeline records are accurately tracked
Support CRM workflow development and optimization at the guidance of the Sales Operations Lead
Restore deleted records, monitor activity tracking, and troubleshoot CRM-related issues
Maintain documentation for CRM processes, templates, and standard operating procedures
Build and maintain custom dashboards and reports to support sales leadership visibility
Conduct weekly audits of sales performance metrics and CRM activity data (e.g., RingCentral calls)
Assist with preparing sales team performance summaries and meeting materials
Serve as a front-line resource for sales team questions, help tickets, and training needs
Manage help requests promptly and provide hands-on support for system use and troubleshooting
Support document management (uploading menus, pitch decks, templates, etc.) within the CRM
Monitor availability and audit accuracy of sales collateral and field tools
Participate in team meetings, record and distribute meeting notes, and track action items
Assist with cross-functional projects led by the Sales Operations team
Maintain event-related documentation and support coordination of field materials
Balance routine user support with long-term improvements to sales systems and tools
Qualification
Required
2+ years of experience in a CRM or Sales Operations support role (HubSpot preferred)
High attention to detail, data accuracy, and organizational skills
Strong problem-solving and root-cause analysis mindset
Excellent communication and interpersonal skills
Experience working cross-functionally with Sales, Marketing, and IT
Self-starter who can manage multiple priorities and deadlines
Benefits
Medical, dental, vision, and supplemental plans for eligible employees.
Paid time off (PTO).
Maternity/Paternity leave.
401k retirement investment
Tuition reimbursement.
Referral bonus program.
Employee discount on retail merchandise and flight packages.
Free flight time for employees and immediate family!
Company
iFLY Indoor Skydiving
iFLY is the world leader in design, manufacturing, sales and operations of wind tunnel systems for indoor skydiving.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-09-21Acquired
Leadership Team
Matthew Ryan
iFLY Indoor Skydiving Group CEO
Aly Noormohamed
Chief Financial Officer
Recent News
Google Patent
2025-02-16
Google Patent
2024-04-15
Google Patent
2024-04-15
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