ABC Legal Services · 16 hours ago
Program Manager
United States
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $75K/yr
2+ years expABC Legal Services is the national leader in service of process, with a focus on advancing technology and business processes. The Program Manager will lead the company's digital service platform, driving alignment and successful adoption across various teams while managing program features and enhancements.
LegalRisk Management
Responsibilities
Serve as the primary program leader and decision-maker
Develop, own, and clearly communicate the program vision, strategy, and roadmap aligned with company goals
Define, prioritize, and manage program features and enhancements based on business impact and customer needs
Identify, anticipate, and proactively remove organizational and technical roadblocks to keep the program moving forward
Create and maintain detailed program documentation, including requirements, user stories, workflows, and wireframes
Translate complex legal, compliance, and operational needs into clear, actionable program requirements
Act as the voice of the program across the company, ensuring alignment from frontline teams to executive stakeholders
Train and support internal teams and customers to drive program adoption and success
Partner with Compliance and Legal teams to ensure program features meet regulatory and industry standards
Work with Marketing and Sales to define go-to-market strategies, program positioning, and messaging
Conduct market research, competitive analysis, and customer feedback analysis to identify opportunities
Monitor program performance using key metrics and customer insights
Use data, user feedback, and business outcomes to continuously iterate and improve the program
Qualification
Required
2-3 years' experience in product/program management or a closely related role
Strong verbal and written communication skills, with the ability to clearly explain complex ideas to diverse audiences
Proven ability to collaborate cross-functionally with Sales, Legal, IT, Compliance, and Account Management
Demonstrated problem-solving skills and experience managing competing priorities
Experience navigating ambiguity and driving progress in complex, regulated environments
Comfort owning outcomes and being accountable for program success company-wide
Preferred
Experience with CRM platforms or enterprise software
Benefits
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance
Company
ABC Legal Services
ABC Legal Services is a legal services company that provides managing compliance risk services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-08-14Acquired
Leadership Team
Steve Carrigan
Chairman and Chief Evangelist
Recent News
globallegalchronicle.com
2025-09-16
peprofessional.com
2025-08-21
Company data provided by crunchbase