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Texas First Rentals · 1 day ago

Rental Coordinator - Texas First Rental

Denton, TX

Full-time

Onsite

Entry Level

1+ years exp

Texas First Rentals is a company focused on providing excellent customer service in the rental industry. The Rental Coordinator role is responsible for supporting branch operations by fostering customer relationships, coordinating equipment availability, and assisting sales and service teams to achieve revenue goals.

Real Estate

Responsibilities

Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission

Fosters customer relations to improve loyalty and satisfaction

Executes exceptional customer service skills and builds solid relationships with customers

Completes rental quotes, contracts, and invoicing with accuracy and timeliness

Maintains records of all unfilled (lost) rental requests

Answers telephones and process rental requests; also, direct calls to appropriate individuals or departments

Checks stock availability and perform scheduled cycle counts

Keeps showroom/counter area clean and organized

Collaborates with management to monitor rental equipment inventories

Maintains rental invoices and agreements with attention to detail

Responds to customer inquiries regarding equipment and products

Researches equipment, parts, or products to meet specialized customer requirements

Coordinates with shop staff regarding repair status and equipment availability

Supports sales staff with demonstrations and sales agreements

Assists both external and internal customers

Schedules, dispatches, and routes vehicles for equipment transport

Multitasks, stays organized, and prioritizes competing tasks in a high-volume, fast-paced environment

Works safely always and adheres to all applicable safety policies; complies with all company policies and procedures

Requires regular and punctual employee attendance

Performs other duties as assigned

Qualification

Construction equipment knowledgeRental industry knowledgeMS Office proficiencyAttention to detailCommunication skillsOrganizational skillsMathematical computationInterpersonal skillsTime managementTeamwork

Required

Demonstrated knowledge of construction equipment and rental industry

Proficient with MS Office Word, Excel, Outlook, etc

Understands the implications of new information for both current and future problem-solving and decision-making

Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Exceptional attention to detail

Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization

First-class organizational, multi-tasking, and time management skills, deadline oriented

Understands written sentences and paragraphs in work related documents, and communicates effectively in writing as appropriate for the needs of the audience

Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately

Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness

Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations

The ability to listen to and understand information and ideas presented through spoken words and sentences

One to three years of work-related skill, knowledge, or experience is required

High school diploma or equivalent required

Valid driver's license