Docusign · 4 hours ago
Lead Technical Program Manager
San Francisco, CA
Full-time
Hybrid
Lead/Staff
$158K/yr - $254K/yr
12+ years expDocusign is a global leader in agreement management solutions, providing services to over 1.5 million customers worldwide. They are seeking a Lead Technical Program Manager to oversee complex programs focused on Government Cloud and Security, requiring collaboration across various teams to deliver secure cloud solutions for government clients.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
Responsibilities
Lead end-to-end program management for Government Cloud and Security programs, including deployment of SaaS/PaaS platforms in government cloud environments
Gather requirements from internal and external stakeholders to shape Government Cloud footprints, implement changes for regulatory compliance and maintain secure cloud infrastructure in the U.S. Government cloud environments
Ensure compliance with FedRAMP, NIST, and DoD security controls
Coordinate and orchestrate work across large, distributed teams of software engineers, SREs, DevOps teams, and stakeholders to align on priorities, resolve blockers, technical deliverables, timelines, dependencies and drive successful outcomes
Collaborate with engineering and compliance teams to support ATO (Authorization to Operate) efforts
Monitor, detect, and respond to security events and vulnerabilities
Support audits, assessments, and continuous monitoring activities
Prepare and deliver executive-level presentations, dashboards, and reports that highlight project status, milestones, challenges, and outcomes, influencing strategic decisions
Partner with Senior Technical Engineer to lead external meetings with government stakeholders and customer communities
Communicate program status, risks, and outcomes to senior leadership and stakeholders, translating technical details into business impact
Qualification
Required
At least 12 years of professional experience in the High-Tech Industry, including 8+ years of experience in technical program management or managing Security programs and processes
Experience in public and private cloud engineering
Experience with IaaS/PaaS automation, cloud-native best practices, and hybrid cloud transitions
Experience delivering multiple projects related to compliance such as FedRAMP & IL5, PCI, NIST, and other compliance initiatives
Experience managing large-scale, technically complex programs involving 50+ team members, with a demonstrated ability to deliver under tight deadlines
Experience with cloud infrastructure projects such as migrations, control planes, and automation pipelines, as well as incident response
Experience with distributed systems, cloud platforms (e.g., AWS, Azure, GCP), and container orchestration (e.g., Kubernetes)
Experience working with executives, including presenting strategic plans and program updates to senior leadership
Experience with CI/CD pipelines, infrastructure as code (e.g., Terraform, Ansible), and monitoring tools (e.g., Prometheus, Grafana)
Experience in building dashboards and data driven approach to projects
Experience with project management tools (e.g., Jira, Asana, Microsoft Project) and agile/scrum frameworks
Bachelor's degree in Computer Science, Engineering, or a related technical field; advanced degree or equivalent experience
Preferred
Confident in working with executive team members as well as working with security professionals and product owners at all levels
Strong analytical thinking and investigative/problem solving capabilities
Proactive self-starter, ability to take initiative, learn quickly and drive operational excellence
Exceptional attention to detail, follow-through, and high drive to push projects forward, even in ambiguous or challenging situations
Excellent spoken and written communication skills with an ability to state things simply and persuasively for a variety of audiences - internal, external, business and technical
Active or prior U.S. Government security clearance, i.e. active TS/SCI (Top Secret/Sensitive Compartmented Information) clearance a bonus
Experience supporting federal civilian, DoD, or intelligence community customers
One or more of these certifications: CISM, CISA, CISSP, CompTIA Security+, ITIL, CSM, CSPO
Familiar in different security domains such as Network Security, Application Security, Data Security, Vulnerability Management, Client and Cloud Security
Strong understanding of security controls and how they should be implemented across applications, systems and internal/cloud platforms
Experience in defining and implementing SLOs/SLIs for large-scale systems
Understanding of setting OKR and managing of multiple deliverables
Background in managing incident response processes or chaos engineering programs
Familiarity with DevOps software development methodologies
Benefits
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
5001-10000 employees
H1B Sponsorship
Docusign has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (337)
2023 (236)
2022 (249)
2021 (236)
2020 (115)
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Leadership Team
Allan Thygesen
Chief Executive Officer
Sagnik Nandy
Chief Technology Officer
Recent News
2026-01-11
2026-01-11
2026-01-07
Company data provided by crunchbase