ABM Industries · 20 hours ago
Project Manager
Prescott Valley, AZ
Full-time
Onsite
Entry, Mid Level
1+ years expABM Industries is a company focused on providing comprehensive services, and they are seeking a Project Manager to develop work plans and ensure contract provisions are met. The role involves maintaining customer relations, supervising frontline personnel, and enhancing service delivery while ensuring compliance with policies and procedures.
Facilities Support ServicesFacility ManagementJanitorial Service
Responsibilities
Work with Project Manager to develop work plans to provide services in a timely, cost-effective manner and ensure contract provisions are met
Provide customer with information regarding additional services available at ABM
Respond to customer inquiries; discuss and resolve with customer pending complaints/feedback
Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention
Inform Project Manager of status of work; identify potential issues and recommend appropriate action
Keeps Project Manager informed of business issues impacting effectiveness of project; promptly escalates serious issues to Project Manager
Increase billable services provided by ABM and add value to the customer by providing additional or periodic services (TAG work)
Excellent customer service skills to ensure customer retention, enhance service delivery and sell services
Report accidents and property damage in an accurate and timely manner
Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs
Recommend staffing levels; work with Project Manager and HR to hire, train and evaluate staff
Understand applicable union contracts and develop effective working relationship with local labor unions
Enforce ABM and client policies and procedures through mentoring and coaching of field personnel
Qualification
Required
Bilingual (Spanish/English) a plus
1-2 years of Supervisor experience
1-2 years of customer service experience
Working knowledge of janitorial equipment
Working knowledge of OSHA required processes
Intermediate level of Microsoft programs
Valid State Driver's License for business travel
A passion for serving others and helping others to succeed
Excellent personal organization skills and exceptional planning skills to avoid reactional situation(s)
Excellent follow-up and an eye for detail
Anticipates problems and proactively implements preventative action plans
Flexibility to respond to urgent client requests on evenings and weekends when necessary
Technical savvy and ability to use MS Office Suite, Smart Phones, Internet and other job related applications
Excellent verbal and written business communication skills
Excellent relational skills and experience dealing with union environment
Understanding of the service industry practices, process and trends
Benefits
ABM offers a comprehensive benefits package.
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
10001+ employees
H1B Sponsorship
ABM Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Leadership Team
Scott Salmirs
President and CEO
Rene Jacobsen
EVP & Chief Operating Officer
Recent News
2026-01-16
2026-01-06
The Motley Fool
2025-12-19
Company data provided by crunchbase