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Vālenz Health® · 3 days ago

Sr. Salesforce Administrator

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

Vālenz Health® is the platform to simplify healthcare, and they are seeking a Sr. Salesforce Administrator to partner with business stakeholders and technical teams. The role involves designing and implementing scalable Salesforce solutions, troubleshooting issues, and overseeing user access and security.

Insurance

Responsibilities

Partner with business stakeholders and technical teams to define, design, and implement scalable Salesforce solutions

Troubleshoot and resolve system issues, perform root cause analysis, and implement long-term solutions

Assist with Salesforce change control for both new functionality requests and environment management

Support and optimize integrations and work with developers/IT for API or AppExchange solutions

Develop and maintain documentation for configuration, integrations, system architecture, and processes

Manage Salesforce user access, security, roles, profiles, and permission sets

Manage validation rules, email alerts, and flow automations

Lead and contribute to Salesforce platform strategy, roadmap planning, and optimization initiatives

Stay up to date on Salesforce releases and features, communicating those that might be applicable to the organization

Perform other duties as assigned or required

Qualification

Salesforce AdministrationSalesforce Administrator certificationSales & Service CloudVisualforceLightning Web ComponentsOmni-ChannelApplication integrationsTroubleshootingChange controlUser access managementDocumentation

Required

4+ years of experience administering Salesforce

Salesforce Administrator certification

Experience with Sales & Service Cloud

Experience with Omni-Channel

Experience with Salesforce's Visualforce, and Lightning Web Components

College degree; equivalent hands-on experience will be considered

Preferred

Familiar with Salesforce artificial intelligence solutions

Experience with Salesforce digital experience sites (aka communities/portals)

Experience with application integrations such as Telephony, Docusign, and Conga

Benefits

Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card

Spending account options: HSA, FSA, and DCFSA

401K with company match and immediate vesting

Flexible working environment

Generous Paid Time Off to include vacation, sick leave, and paid holidays

Employee Assistance Program that includes professional counseling, referrals, and additional services

Paid maternity and paternity leave

Pet insurance

Employee discounts on phone plans, car rentals and computers

Community giveback opportunities, including paid time off for philanthropic endeavors

Company

Vālenz Health®

Vālenz Health® is the platform to simplify healthcare – the destination for employers, payers, providers, and members to reduce costs, improve quality, and elevate the healthcare experience.

Founded in 2004

Radnor, PA, US

501-1000 employees