Boston Scientific · 4 days ago
Sr. Manager, Employee Relations - North America
Maple Grove, MN
Full-time
Onsite
Senior Level, Lead/Staff
$126K/yr - $239K/yr
8+ years expBoston Scientific is a leader in medical science, dedicated to solving health industry challenges. They are seeking a Sr. Manager, Employee Relations – North America to lead a team in employee relations, policy interpretation, and workplace investigations, focusing on enhancing employee experience and aligning solutions with business goals.
Health CareMedicalMedical Device
Responsibilities
Lead and develop the North America Employee Relations (ER) team
Provide coaching and training in conflict resolution, performance management, and policy interpretation
Build a collaborative, high-performing, and inclusive team culture
Allocate resources aligned with global ER priorities and organizational goals
Serve as the ER expert for complex investigations and policy interpretation across the US, Canada, and Puerto Rico
Ensure fair and consistent resolution of sensitive employee matters
Guide managers and employees on workplace issues and compliance
Develop, maintain, and advise on HR policies aligned with global and local standards
Assess and mitigate risk in employee‑related matters
Partner with Legal, HRBPs, People Services, Global Compliance, and Global Security to resolve escalated issues
Align team priorities with HR community and employee needs; act as an escalation point
Provide guidance on root‑cause analysis and intervention planning
Support adoption of the Global ER support model; collaborate with HR Operations and global teams to enhance technology and service delivery
Influence leaders to drive consistent employee experience and promote new ways of working
Identify improvements to services, processes, policies, and procedures using data and stakeholder feedback
Lead and support continuous improvement initiatives across HR service delivery, COEs, and HRBPs
Optimize core HR processes and foster a culture of continuous improvement
Support change management efforts to strengthen adoption of the HR operating model
Enhance overall employee experience and operational effectiveness
Qualification
Required
Bachelor's degree plus 8+ years of progressive HR experience in a people‑leader role with a focus on employee relations, full-cycle investigations, performance management, and compliance in highly matrixed, multi‑country or global organizations. Equivalent combination of education and experience will be considered
5+ years of experience managing and conducting full‑cycle, complex internal investigations across multiple countries
Experience leading teams with demonstrated ability to influence and drive performance
Strong judgment and problem‑solving skills
Customer‑focused mindset, with high professionalism and discretion
Excellent communication skills in English; additional language proficiency is a plus
Ability to influence at all organizational levels and succeed in a matrixed environment
Strong knowledge of employment laws and regulations across North America
Ability to manage multiple tasks in a fast‑paced, matrixed environment
Demonstrated excellent verbal and written communication skills
Strong interpersonal, team‑building, and customer service skills
Ability to comprehend, interpret, and apply relevant laws, guidelines, regulations, and policies
Strong analytical and problem‑solving capability
Preferred
Advanced degree preferred
Company
Boston Scientific
Boston Scientific is a medical technology company that designs and develops medical devices to diagnose and treat a wide range of condition.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.02B2025-02-21Post Ipo Debt· $1.58B
2024-02-22Post Ipo Debt· $2.17B
2022-03-04Post Ipo Debt· $3.28B
Leadership Team
Michael Mahoney
Chairman, President & CEO
Daniel J. Brennan
Chief Financial Officer
Recent News
Star Tribune
2026-01-20
2026-01-19
Boston Globe
2026-01-19
Company data provided by crunchbase