U.S. Bank · 13 hours ago
Client Relationship Consultant 2
Cincinnati, OH
Full-time
Onsite
Mid Level
$20/hr - $22.50/hr
3+ years expU.S. Bank is on a journey to help customers and businesses make smarter financial decisions. They are seeking a Client Relationship Consultant to build relationships with customers, assess their banking needs, and recommend financial solutions.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel
Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer’s unique goals and needs
They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch
Qualification
Required
High school diploma or equivalent
Three to four years of customer service experience
Three to four years of sales experience
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Preferred
Proven ability to build and foster relationships with clients through proactive outreach and follow up
Ability to effectively engage and communicate with clients
Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems
Thorough knowledge of all retail products and services
Proven customer service and interpersonal skills
Experience in participating in sales campaigns/promotions
Strong mathematical, problem-solving and negotiation skills
Strong verbal and written communication skills
Experience in the financial services industry preferred
Experience assisting less experienced personnel
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2025-12-24
2025-12-17
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