Cornerstone Capital Bank · 5 days ago
Assistant Retail Services Manager
Cornerstone Capital Bank is a new bank with a strong focus on mortgage lending and community banking. They are seeking an experienced Assistant Retail Services Manager to lead Tellers and New Accounts Specialists, ensuring exemplary customer service and operational efficiency within the branch.
Financial Services
Responsibilities
Assists in leading Tellers and New Accounts Specialists, including scheduling, in the absence of the Retail Services Manager
Assists in branch audits, including debit card audits and operational audits
Shares in responsibility for proper operation of the ATM, vault, and safe deposit area
Approves wires, cashier's checks, mobile deposits, fee-waiver requests, and large deposit items
Responsible for ensuring high quality for all documentation related to deposit operations
Reviews and authorizes deposit items for acceptance or hold while mitigating risk for the Bank
Reviews and approves debit card exceptions
Assists customers with more complex financial questions and transactions
Works directly with the Retail Services Manager and local Market President to carry out strategies and policies of the Bank, relating to client experience and business development efforts
Represents the Bank in the local community at various civic events and volunteer efforts
Qualification
Required
Must have 5+ years of banking experience, including 2+ years leading/managing a team
Benefits
Full benefits package
Potential for a performance-based bonus
Company
Cornerstone Capital Bank
We are a team of dynamic, enthusiastic, and service-oriented individuals who want to make banking and mortgages easier for you.