Nokia · 8 hours ago
Enterprise Customer Engineer
2301 Sugar Bush Road, Raleigh, North Carolina, 27612-2956, US
Full-time
Onsite
Senior Level
$141K/yr - $162K/yr
5+ years expNokia is a global leader in connectivity for the AI era. They are seeking an Enterprise Customer Engineer to design, upgrade, and migrate Access Networks for customers, while providing technical support and troubleshooting for network systems.
ElectronicsEnterprise SoftwareInternet of ThingsMobile DevicesTelecommunications
Responsibilities
Design, upgrade, and migrate Access Networks for Nokia customers, using Network Management systems, including the latest technologies
Engage and interact with customers in both pre and post-sales support activities, providing assistance for new equipment and new software releases
Analyze, test, troubleshoot, and evaluate existing network systems, such as cloud networks, servers, and other data communications networks
Perform network maintenance to ensure networks operate correctly with minimal interruption
Resolve computer network problems. Document network-related activities or tasks
Drive technical knowledge transfer and network design recommendations to Nokia customers on our products and solutions and our new releases, as well as provide ad-hoc training and support on the provisioning and operations of the Access network
Develop configuration playbooks and validate existing playbooks with new software releases
Provide measurable input into new products, processes, standards or operational plans in support of business strategies
Analyze, develop and implement concepts and solutions as a subject matter expert
Qualification
Required
Must have a Bachelor's degree or foreign equivalent in Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 5 years of post-bachelor's progressive related work experience; OR a Master's degree or foreign equivalent in Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 3 years of related work experience
Of the required experience, must have 3 years of experience with the following: Access technologies including GPON (Gigabyte Passive Optical Network) and XGS-PON (10 Gigabit Symmetrical); SDAN (Software Defined Access Network), both management platform and OLTs; Layer 2 and Layer3 protocols; Develop configuration templates for software, hardware configuration templates, IP addressing, VLAN, Capacity, and QoS plans; and, Network engineering, network design, and network integration
Domestic travel up to 15% required
Employer will accept any suitable combination of experience of education, training or experience
Benefits
Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program
Company
Nokia
Nokia manufactures mobile devices, network infrastructure, and location-based technology for businesses. It is a sub-organization of Enscryb.
10001+ employees
H1B Sponsorship
Nokia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (262)
2024 (264)
2023 (259)
2022 (250)
2021 (296)
2020 (287)
Funding
Current Stage
Public CompanyTotal Funding
$4.45BKey Investors
European Investment BankNVIDIANational Telecommunications and Information Administration
2025-12-16Post Ipo Debt· $511.84M
2025-10-28Post Ipo Equity· $1B
2025-06-30Post Ipo Debt· $1.76B
Leadership Team
Justin Hotard
President and CEO
Victoria Hanrahan
Chief of Staff to the CEO
Recent News
The Motley Fool
2026-01-14
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2026-01-12
Company data provided by crunchbase