Apply on Employer Site

First American Bank · 1 day ago

Business Continuity and Disaster Recovery Manager

Elk Grove Village, IL - 1650 Louis Ave

Full-time

Onsite

Senior Level

$90K/yr - $130K/yr

5+ years exp

First American Bank, the largest privately held bank in Illinois, is seeking a Business Continuity and Disaster Recovery Manager. This role oversees crisis management, business continuity, and disaster recovery programs, ensuring the organization can effectively respond to and recover from disruptions while minimizing operational impact.

BankingCreditCredit CardsFinanceFinancial Services

Responsibilities

Ensure Business Continuity/Disaster Recovery (BC/DR) plans are developed, implemented, updated, and maintained to meet the company’s needs, ensuring the organization can continue critical operations during and after a disruption. Validate plan changes with live tests and tabletop exercises involving various business units

Conduct meetings with all departments on a rotational basis to determine BC/DR readiness. Interface with designated departmental Business Continuity representatives to assist them in BC/DR plan development. Maintain any tools associated with these duties

Identify enterprise-wide business process workflows and develop contingency plans to ensure minimal disruption during incidents

Participate in the creation of enterprise security documents (policies, standards, baselines, guidelines, and procedures) under the direction of the Information Security Officer and/or senior team members, where appropriate

Lead digital resiliency efforts and provide a clear understanding of the threat landscape, resulting in strengthened business processes and enhanced outcomes

Work with Senior Leaders to relay risk areas and the importance of BC/DR planning

Present findings and results of risk analysis, tests, and assessments to executive leadership

Responsible for all BC/DR training programs for all departments and locations, documenting any gaps discovered and facilitating closures as needed

Responsible for the Incident Response Plan that addresses disruption scenarios for the business

Serve as the senior enterprise advisor for all BC/DR functions and deliverables

Lead efforts in the development and delivery of emergency response programs

Translate strategic and operating plans into meaningful direction for projects, goals, priorities, and activities, delivering on strategy through quality execution and best practice adaptation

Capture, analyze, and understand the Bank’s internal environment, team dynamics, and talent capabilities to address organizational refinement, agility, and growth

Provide on-call support for end users for all in-place security solutions that are partially or wholly operated by the InfoSec team

Provide a structured and consistent approach to ensure that individual business unit development plans are in place, performance management is consistent, the performance management process is respected and followed, and coaching and feedback are provided on a regular and dynamic basis

Conduct and complete additional assignments/projects as designated by management

Qualification

Business Continuity ManagementDisaster Recovery PlanningRisk AnalysisCertified Business Continuity ProfessionalTraining Program DevelopmentFinancial Services ExperienceMicrosoft 365 ProficiencyLeadershipConflict ResolutionInterpersonal SkillsCommunication SkillsAdaptabilityOrganizational Skills

Required

Associate's degree required

Minimum five years of demonstrated experience managing large complex programs, such as BC and DR, is required

Experience designing, developing, and delivering training programs and educational materials at an organizational level to ensure company‑wide understanding is required

Demonstrated managerial‑level experience within the financial services industry is required

Strong organizational and planning skills required

Must be able to work both with a team and independently. Proven competencies in conflict resolution, leadership, adaptability, and coordination

Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively

Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar

Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry

Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach

Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks

Ability to relay technical information to both technical and non-technical personnel

Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports

Preferred

Certification in Business Continuity and Disaster Recovery, such as Certified Business Continuity Professional (CBCP) from the Disaster Recovery Institute International (DRII), preferred

Certifications in security-related practices or technology a plus

Prior BCP/BIA planning and leadership skills with a financial institution or financial services provider preferred

Familiarity using Excel for ETL purposes to update data sets originating outside of the BCP/BIA solution tool preferred

Familiarity with electronic banking technologies and applications a plus

Working knowledge with BCP/BIA platforms/tools like Fusion Risk Management or others is preferred