DHL eCommerce · 23 hours ago
Employee Experience & Facility Business Partner
DHL eCommerce is a leading logistics company committed to creating a collaborative and supportive workplace. The Employee Experience & Facility Business Partner will oversee daily office operations, support employee engagement initiatives, and ensure a safe and efficient work environment.
Responsibilities
Manage day‑to‑day office operations, including layout optimization, cleanliness, maintenance, storage, and overall functionality
Serve as the primary liaison with Corporate Real Estate and external partners to ensure alignment with safety, compliance, and facility standards
Act as the safety point of contact, overseeing OSHA compliance, emergency plans, safety audits, and risk mitigation
Coordinate inspections, maintenance schedules, and emergency repairs with building management
Manage workplace technology tools such as reservation/booking systems, desk setups, and conference room logistics
Support and execute employee engagement initiatives in partnership with the Engagement team, including on‑site and off‑site events
Facilitate communication to employees by partnering closely with senior leaders and the Communications team
Promote well‑being programs such as health initiatives, community drives, and work‑life balance activities
Provide general administrative and cross‑functional support to keep the office running at its best
And other duties that help make the workplace feel seamless, safe, and engaging
Qualification
Required
Bachelor's degree in Facilities Management, Business, or related field or equivalent experience
2–3 years of experience managing corporate office environments
5+ years working in a corporate setting
A positive, customer‑centric mindset with a strong service orientation
Exceptional organization, multitasking, and time‑management skills
Strong communication abilities, comfortable working with employees at all levels
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Problem‑solving expertise and the ability to think strategically about long‑term facility needs
Ability to coordinate across teams, manage vendors, and support executive communications
Preferred
CFM certification (IFMA or similar) is a plus
Experience with project management is a plus
Benefits
Competitive compensation
401(k) with company match
Medical, Dental, Vision & well‑being programs
FSA/HSA options
Generous Paid Time Off + sick time
Paid company and floating holidays
Paid parental leave
Tuition reimbursement
Employee discount programs
Employee Assistance & Work-Life Program
Short-term & long-term disability
Company‑paid life insurance
Company
DHL eCommerce
A global team of 45,000 people dedicated to providing flexible and reliable e-commerce solutions.