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The Smith Center for the Performing Arts · 12 hours ago

IT Systems Administrator

Las Vegas, NV, US

Full-time

Onsite

Mid Level

$65K/yr - $70K/yr

4+ years exp

The Smith Center for the Performing Arts is seeking an IT Systems Administrator responsible for the day-to-day operation, maintenance, performance, and security of the organization’s networks and systems infrastructure. This role involves collaborating with all departments to deliver reliable end-user support and services while enforcing IT policies and standards.

Performing Arts

Responsibilities

Install, configure, maintain, and upgrade servers (physical and virtual) computers, servers, switches, storage and communications

Develop, review, and implement back-up and disaster recovery procedures and plans

Regular testing of back-up and disaster recovery procedures

Apply security patches, updates, and vulnerability remediation

Maintain system documentation and IT policies

Serve as Tier II support, mentor and assist the IT Support Specialist, ensuring problem resolution of business users' issues with a high level of customer service and satisfaction in a timely manner

Balances security and process controls with business benefits to create an effective business and operating model keeping current with industry standards and global technology developments

Actively manages IT systems and projects including Cisco Gear, VMWare, Server environment, Cambium Networks, Manage Engine, and is lead with any consultants on any advanced system support

Assist with development, implementation, and enforcement of all IT policies and procedures to the standards that are required by management

Oversee IT operations to develop performance reports of all systems and recommends methods to increase and maintain performance

Perform other duties as assigned in alignment with the scope and responsibilities of the role

Qualification

Windows ServerVMwareActive DirectoryMicrosoft ExchangeCloud technologiesDisaster recovery planningCisco GearHelpdesk ticketing solutionsCommunication skillsProblem-solving skillsTime managementTeam collaboration

Required

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field from an accredited college or university; or equivalent experience

Minimum of four (4) years of progressive IT experience

Exceptional experience in project and time management methodologies

Demonstrated technical proficiency and working knowledge in several of the following areas: Windows Server environments; 2012r2, 2016, 2019, 2022, Enterprise Wireless Technologies, SharePoint, Email Security, VMware virtualization, Configuring Storage Technologies SAN/NAS, Advanced Active Directory Management, Microsoft Exchange/Office 365, Helpdesk ticketing solutions

Strong understanding of information technology systems, processes, and governance frameworks, including security, scalability, and business continuity practices

Experience managing on-premise and cloud-based environments

Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and translate technical concepts into clear, accessible language for non-technical stakeholders

Exceptional critical reasoning, problem-solving and decision-making skills

Highly organized with strong time management skills and the ability to balance multiple priorities, projects, and deadlines in a dynamic, fast-paced environment

Self-motivated and proactive, with the capacity to work both independently and collaboratively to achieve departmental and organizational goals

Demonstrated professionalism consistent with a service-focused IT environment, including: Strong attention to detail and accuracy, Data-driven decision-making and analytical mindset, Sound professional judgment and discretion in handling sensitive information

Ability to interpret, analyze and learn new technologies

Capability to work effectively under pressure and meet deadlines

Demonstrated ability to build and maintain long-term, trust-based work relationships across all departments

This position requires the ability to work varied shifts and extended hours, including evenings, weekends, and holidays, to meet operational needs

Advanced proficiency in Microsoft Windows Server environments (2012r2, 2016, 2019, 2022) and Active Directory administration

Strong working knowledge of Microsoft 365, Exchange, SharePoint, and related productivity and collaboration tools

Experience with Azure Entra ID and other cloud technologies

Experience with VMware or comparable virtualization technologies, including configuration, performance monitoring, and troubleshooting

Familiarity with data storage technologies (SAN/NAS), backup and recovery solutions, and disaster recovery planning

Knowledge of information security systems, endpoint protection, and cybersecurity frameworks

Ability to leverage IT management tools and ticketing systems for monitoring, asset management, and workflow tracking

Proficiency with the ManageEngine Suite of products and services

Preferred

Professional certifications in one or more relevant technologies preferred, such as VMware V.C.P., Microsoft, Cisco, CompTIA: A+, Network+, Security+ etc