Optum ยท 2 days ago
Customer Service Representative
United States
Full-time
Remote
Entry Level
$16.15/hr - $28.80/hr
1+ years expOptum is improving the flow of health data and information to create a more connected system. The Customer Service Representative is responsible for self-pay collections, handling inbound calls, negotiating overdue bills, and managing collection practices.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Receive and review all correspondence daily from the home office
Call center environment- accepting incoming calls
Follow up on assigned self-pay accounts
Make outgoing self-pay calls on billed accounts
Notify Management of any issues or concerns that may arise
Qualification
Required
High School Diploma / GED
Must be 18 years of age or older
1+ years of customer service experience
Basic Proficiency with Windows PC applications and MS Office (create, edit, format Word, Excel, PowerPoint)
Ability to work Monday - Friday, 08:00AM - 04:30PM MST
Preferred
Background in a medical/healthcare setting
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase