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The State University of New York · 3 months ago

Coordinator of Online Learning, Full-time

Jamestown, NY

Full-time

Onsite

Mid Level

$54K/yr - $61K/yr

3+ years exp

Jamestown Community College is a comprehensive community college that provides innovative educational programs. The Coordinator of Online Learning will coordinate and provide training on technology and pedagogical best practices, support faculty in course design, and assist students in using academic technologies.

Charter SchoolsEducationUniversities

No H1B

Responsibilities

Work closely with faculty and programs in the design of high-quality and accessible course content in alignment with instructional design and pedagogical best practices, including Universal Design for Learning, Community of Inquiry, and other frameworks and standards

Provide training and faculty support on pedagogy, course design principles, and accessibility standards

Collaborate with faculty, programs, and career services to integrate soft-skill and employability skill development into course and program curriculum

Support the director in completion tracking and documentation of course design projects

Assist the director in conducting quality reviews of distance education courses using the quality review rubric and collaborative review process adopted by the college

Consult with faculty and other stakeholders (e.g., direct supervisor, technology team) to determine appropriate and effective solutions using academic technologies

Provide training and support for faculty on the use of current and new academic technologies. This includes, but is not limited to, individual faculty consultation, training workshops, and training guides and videos

Provide training and support for students on the use of academic technologies. This includes, but is not limited to, the design of training documents and videos and collaboration with other college areas on the integration of support documentation into new and established student orientations and support courses

Assist and train students, employees, and community members with utilizing technology within the learning commons

Serve as the primary link between academic areas, the technology team, and vendors in problem-solving and troubleshooting academic technology issues

Analyze and interpret data to improve the use, management or delivery of technical solutions

Integrate third-party tools with the learning management system as may be required by faculty and overall instructional initiatives

Work with the technology team and vendors to evaluate and test academic technology settings, new features, upgrades, etc.., and effectively communicate changes to stakeholders

Investigate relevant new and emerging academic technologies and provide updates and guidance to academic affairs on the overall impact to teaching and learning and implementation considerations, including accessibility, privacy and security

Serve as the co-administrator of the digital learning environment and other academic platforms

Participate in job appropriate SUNY-wide meetings and groups (e.g., DLE, SUNY Online)

Assist with accessibility and security reviews of academic technologies

Other duties as assigned

Qualification

Instructional designAcademic technology supportLearning management systemsMicrosoft Office SuitePedagogical best practicesCustomer serviceCommunicationOrganizational skills

Required

Bachelor's degree in educational technology, instructional design, education, or a related field plus a minimum of three (3) years of higher education experience providing technology and/or instructional design support for faculty and students or related experience

Familiarity with various methods of teaching

Knowledge of instructional delivery platforms/programs, applications, and authoring tools

Experience with Microsoft Office Suite and Windows

Excellent interpersonal skills and written and oral communication skills

Demonstrated organizational and managerial skills, and attention to detail and accuracy

Commitment to providing excellent customer service

Preferred

Master's degree in relevant area

Experience in two or more: development and delivery of instruction for in-person and distance modalities, administration of a learning management system, administration of academic technology platforms, online course quality reviews, and instructional design support for faculty