Member Specialist Lead jobs in United States
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Saltbox · 3 days ago

Member Specialist Lead

Saltbox is a company that simplifies running small online businesses by providing modern and flexible office spaces. They are seeking a Full Time Member Specialist Lead to deliver logistics and customer service to their Members while supporting small business owners.

E-CommerceLogisticsTransportationWarehousing

Responsibilities

Lead a team of member specialists
Train and develop team members
Assist with the sales and onboarding process of workspace and services offered by Saltbox
Engage with Saltbox Members, help problem solve, and provide them with logistical support
Receive, unload, and place incoming inventory items appropriately
Monitor delivery dock and welcome delivery trucks
Process, package, and ship orders accurately and efficiently
Track and document shipment arrival and departure times
Ensure that the building is clean, safe, and fully operational and things are running efficiently in the warehouse, kitchen, and office space

Qualification

Team leadershipDetail-orientedLogistics experienceSlackShopifyPhysical work capability

Required

A people-first mindset—you're approachable, communicative, and genuinely enjoy helping others succeed
Experience leading teams, even informally; you know how to motivate, delegate, and bring out the best in others
Comfortable juggling both physical work and people interactions—you'll be lifting boxes one minute and giving a tour the next
Detail-oriented, especially when it comes to handling inventory, shipping, and member requests
Familiar with (or eager to learn) tools like Slack, Parsel, Shopify, or shipping platforms
Previous experience in warehousing, fulfillment, retail, or logistics is a strong plus—but if you've got hustle and heart, we'll train you
Ability to lift up to 50 lbs with reasonable accommodation

Benefits

Health ben­e­fits for individual:
Den­tal and vision are cov­ered 100%
Med­ical is cov­ered 100% for two different plans (Aetna) or a tiny premium for PPO
401K Plan Options
Company paid long and short term disability and life insurance
Vacation time, sick time and paid holidays
Paid parental leave
Job training opportunities, learning and professional development budgets

Company

Saltbox

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Saltbox provides workspaces that offer fulfillment and logistics support to ecommerce entrepreneurs.

Funding

Current Stage
Growth Stage
Total Funding
$48.8M
Key Investors
Playground GlobalVillage Global
2022-11-29Series B· $35M
2021-04-15Series A· $10.6M
2019-09-05Seed· $3.2M

Leadership Team

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Katerina Cirilli
President & Co-CEO
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Tyler Scriven
Co-Founder & Co-CEO
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Company data provided by crunchbase