Kiawah Partners · 1 day ago
Maintenance Supervisor | Strata
Bend, OR
Full-time
Onsite
Mid Level
3+ years expKiawah Partners is a vibrant third-party multifamily property management firm with locations across the United States. They are seeking a maintenance supervisor who will be responsible for the day-to-day maintenance operations and ensuring compliance with property standards and regulations while managing the maintenance team and budget.
Real Estate
Responsibilities
Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards are met
Review and track progress of service requests and identify chronic maintenance issues
Respond to maintenance related issues in a timely manner as outlined in Avenue5 Policy and Practices document while maintaining a professional demeanor
Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines
Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair
Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more
Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction
Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement
Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods
Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property
Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations
Help monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary
Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times
Foster a positive, active and collaborative relationship with residents, other properties and associated agencies
Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns
Act as mentor to maintenance team
Maintain a professional demeanor and appearance at all times, promoting the same to entire team
Responsible for the administration of the company risk management program
Complete special projects as assigned by maintenance supervisor and/or property manager
Promptly communicate with the property manager concerning all maintenance issues at the property
Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy
Work with the property manager to ensure the team and the property are compliant per company, ownership, state and federal policies and standards
Walk property weekly with property leadership to collaborate on property challenges and operations
Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets
Other duties as assigned by property leadership
Qualification
Required
High school diploma or equivalent is required
At least three years of experience in the property management industry or directly related field
Possess general maintenance and carpentry skills
Ability to read, write and understand English
Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system
Excellent customer service and interpersonal skills with the ability to relate to others
Strong organizational and time-management skills
Ability to multi-task
Ability to perform basic mathematical functions
Ability to cope with and defuse situations involving angry or difficult people
Ability to maintain confidentiality
Must maintain professional appearance and comply with prescribed uniform policy
Must maintain a valid driver's license, clean driving record and current auto insurance is required
Must comply with all safety requirements
Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment
Required to maintain a regular schedule which may require working overtime, weekends and non-traditional holidays
May be required to be on-call and aid during staffing deficiencies on-site
Ability to lift, push and pull up to 100 pounds
Ability to walk around the property several times daily - up 10 miles a day
Ability to walk on uneven surfaces
Ability to climb several flights of stairs several times daily
Hearing and visual ability to observe and detect signs of emergency required
Must be able to sit, stand, reach, bend and stoop for extended periods of time
Ability to use standard maintenance equipment
Talking and expressing or exchanging ideas by means of the spoken word
Perceiving the nature of sounds at normal speaking levels with or without correction
Visual requirements including color, depth perception, and field vision
Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
Ability to tolerate stressful situations
Ability to work under minimal to moderate supervision
Company
Kiawah Partners
Kiawah Partners (KP) is the master developer of Kiawah Island, a 10,000-acre sea island located 21 miles south of Charleston, South Carolina.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase