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Old Second National Bank · 10 hours ago

Trust Assistant

Oakbrook Terrace, IL

Full-time

Onsite

Entry Level

$24.35/hr - $32/hr

2+ years exp

Old Second National Bank is a well-established financial institution that has been serving the Chicago area for over 150 years. The Trust Assistant position involves providing administrative support to Trust Officers, managing customer inquiries, and ensuring compliance with trust regulations.

BankingFinanceFinancial Services

Responsibilities

Collect information for customer meetings and prepare meeting books/materials

Respond to customer inquiries and service requests promptly including properly logging/reimbursing receipts, responding to balance inquiries, monitoring OD reports, and advising clients on options available within established trust guidelines

Manage the new account opening process to comply with tax and audit policies and regulations, which includes processing paperwork, opening accounts on the system, notifying all appropriate areas of new business, and setting up digital account folders

Process daily deposits and disbursements. Identify and resolve problems and discrepancies arising in account administration including referencing trust documents to determine proper course of action

Serve as project leader for tax preparation and compliance including sending proper documentation for each client to tax preparer, follow up on missing information, and sending completed tax documents to clients

IRA reporting and documentation process

Daily review of cash and transaction reports for liquidity and accuracy

Assist on preparation of court accountings as assigned

Preparation of asset transfer forms

Provide support to guardianship area

Qualification

Trust administrationBanking experienceFinancial services experienceMicrosoft Office SuiteParalegal experienceOrganizational skillsInterpersonal skillsAttention to detail

Required

High school diploma (or equivalent) and two or more years of experience within banking, trust, or financial services; or equivalent combination of education and experience

Highly attentive and responsive to client service and team members

Ability to manage, categorize and reconcile detailed information with efficiency and accuracy

Strong administrative and organizational skills

Excellent oral, written and interpersonal skills

Professional appearance and demeanor

Ability to work in a team environment with attention to detail

Advanced computer aptitude (i.e., Microsoft Office Suite, Adobe Acrobat)

Preferred

Moderate knowledge and understanding of trust administration, IRA concepts, guardianships, court processes, accounting procedures and tax laws as they apply to individuals and fiduciaries

Paralegal experience a plus