Front Office Representative - The Westin Monache jobs in United States
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Mammoth Mountain ยท 14 hours ago

Front Office Representative - The Westin Monache

Mammoth Mountain is a company that offers a unique lifestyle in the mountains, and they are seeking a Front Office Representative for The Westin Monache. The role involves greeting guests, managing room assignments, handling reservations, and providing information about hotel services and local attractions.

Leisure

Responsibilities

Greets, registers, and assigns rooms to Guests
Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests
Makes, changes and cancels reservations
Serves as Lodge telephone operator
Answers inquiries pertaining to hotel services as well as other Mammoth California services
Computes bill, collects payment, and checks guests out of the hotel

Qualification

Basic computer skillsGuest relations experienceInstruction comprehensionEffective communicationProblem-solving

Required

High school graduate with general business office training or equivalent experience
Basic computer skills required
Minimum of one year experience in public or guest relations service
Ability to effectively present information in one-on-one and small group situations to guests
Ability to apply common sense and understanding to carry out instructions furnished in written and oral form
Ability to deal with problems involving several concrete variables in standardized situations

Benefits

Free season pass, including free access to all other Alterra resorts
Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
Discounts on ski/snowboarding lessons
Friends and Family vouchers
Retail & Food discount
Equipment Rental discount
401k with company match
Healthcare
Dental
Vision
PTO for benefit eligible employees
Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide

Company

Mammoth Mountain

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Mammoth Resorts is the leading four-season mountain resort operator in California.

Funding

Current Stage
Late Stage

Leadership Team

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Dannie Rodgers Tope
SKI INSTRUCTOR- Level One Alpine helped a season with our Disabled Sports
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Kelli Moore
Executive Assistant to COO of Hospitality
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