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4imprint · 5 hours ago

Accounting Customer Care Support Associate

Oshkosh, WI

Full-time

Hybrid

New Grad, Entry Level

$16/hr - $16/hr

0+ years exp

4imprint, Inc. is a company that provides personalized promotional products, emphasizing remarkable service. The Accounting Customer Care Support Associate will assist with daily functions in the accounting collections department and interact with customers regarding payments and related inquiries.

AdvertisingDirect MarketingE-CommerceOffice Supplies

No H1B

Responsibilities

Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility

Work various daily reports within Accounts Receivable area of accounting

Contacting customers regarding late or declined payments and performing related charges, refunds to various payment methods

Back up to the credit, accounting customer care, accounts receivable teams

Create, document and maintain all applicable job procedures

Assist internal and external customers with general questions

Maintain a current understanding of trends and updates in your role

Participate in training classes and actively seek professional development