The Hillman Group · 6 hours ago
Quality Assurance Manager
Tyler, TX
Full-time
Onsite
Senior Level
5+ years expThe Hillman Group is seeking a Quality Assurance Manager to establish and direct a Quality Management System that ensures products meet engineering specifications and customer requirements. The role involves developing quality specifications, coordinating testing and inspections, and leading process improvement initiatives within the manufacturing operations.
Consumer GoodsRetail
Responsibilities
Develop quality specifications for new products and approve reliability test plans and results
Work with Engineering and Marketing to define product specifications
Develop quality testing and inspection procedures for new parts and products
Coordinate the Reliability Test Program for new products and software
Initiate and coordinate problem solving and process improvement activities
Work closely with the Manufacturing personnel to identify opportunities for improvement in processes
Initiate procedural changes and ECNs as necessary to facilitate improvements
Provide tooling, gauges, and fixtures to facilitate efficient manufacturing and assembly of products
Initiates and coordinates problem solving and process improvement activities
Provide direction and support for the implementation of the Lean initiatives
Establish and communicate priorities for reliability, failure analysis, supplier quality, and manufacturing engineering efforts
Participate in weekly/scheduled meetings with the organization to provide quality information to the team. Forwards new information on to the Quality organization
Maintain the Quality database to provide the information necessary to support the rest of the organization in quality improvement efforts
Work closely with Product Engineering and Sales/Marketing to assure that our products meet the expectations of our customers
Receive and respond to requests from the Customer Service Group for assistance with quality issues identified in the field
Review the monthly reports from the field and make note of any quality issues identified
Respond to the field quality issues with corrective action
Communicate corrective actions back to the field service organization
Provide Manufacturing Engineering support to the Manufacturing Operation
Maintain a staff of personnel with expertise in the Manufacturing Engineering field
Assign these individuals to support the major manufacturing cells within this division
Coordinate activities between the Manufacturing Engineers and the Product Engineers
Work with suppliers and Hillman staff to resolve quality issues in a timely manner
Maintain a supplier quality database of supplier performance
Perform on-site audits of suppliers
Work with the supplier Quality Assurance personnel in the resolution of quality problems
Exemplifies and fosters teamwork within the company
Promptly responds to concerns, issues, and suggestions and acts to ensure positive employee relations
Manage the Quality department based on organizational goals
Work with employees at all levels of the organization to offer assistance and support
Present concerns of the departments or employees to management for review and corrective Actions
Manages department within approved budget and continually seeks cost-saving opportunities
Qualification
Required
Bachelor's degree or the equivalent in education and experience
Five or more years of quality or manufacturing engineering
Three or more years of supervisor experience
Extensive knowledge of quality principles
Knowledge of Word, Excel, Access, and Windows
Excellent analytical and troubleshooting skills
Excellent interpersonal and communications skills
Able to lead and motivate employees by guiding, training, and offering counsel
Company
The Hillman Group
Hillman Solutions Corp.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$575M2023-02-28Post Ipo Secondary· $200M
2021-07-15Post Ipo Equity· $375M
2021-07-15IPO
Leadership Team
Jon Michael Adinolfi
Chief Operating Officer
Dominic Sierra
Human Resources Business Partner
Recent News
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2025-05-04
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