Avel eCare · 5 days ago
Account Executive
United States
Full-time
Remote
Mid Level
3+ years expAvel eCare is a nationally recognized telemedicine care provider offering comprehensive virtual health networks. The Account Executive supports eCare service lines and is responsible for customer relations, retention, and providing ongoing support for cultural adaptation and service recovery.
Health CareHospitalMedical
Responsibilities
Responsible for customer and stakeholder meetings, consultation and service recovery
Promote integration of eCare service lines by supporting all facets of eCare service lines including but not limited to the following key areas: creation and/or coordination of presentation, communicate customer changes to ensure productive and efficient eCare service delivery, take ownership of and manage multiple simultaneous projects and account details, and play a key role in strategizing and implementing multi-faceted client management and retention plans, including tier assignment duties and overall annual visit strategy
Responsible for alerting eCare Leadership of potential issues affecting customer and stakeholder relationships
Establish and maintain effective working relationships with co-workers, between service lines, customers, and internal and external stakeholders
Discovery of strategic business opportunities, including lead generation through cross function collaboration with Sales, Operations, and Innovation
Provide overall leadership and guidance for the customer retention effort including day-to-day management of assigned accounts
Provide service support to establish proper channels of information and communication
Assist identifying revenue growth opportunities from assigned customer base
Create recovery strategy and execute bringing resolution to service issues through cross-functional collaboration with eCare leadership to assess customer needs, provide market strategy insights, and determine service strategies
Building a comprehensive map of the prospects’ potential business opportunities, profiling the decision-making process, and interviewing key decision makers
Support marketing plan coordination and customization for each eCare service line
Ability to travel and participate as needed in on-site customer meetings/working sessions, state medical associations, national conferences, and social events
Qualification
Required
Bachelor's degree from a four-year college or university in Healthcare, Communications, Business Management or related field
At least three to five years of experience in client management, business development, or public relations in a healthcare related field
Valid driver's license
Employee must be insurable by the Avel automobile liability insurance carrier
Preferred
State license as a Registered Nurse and/or meeting the requirements of multi-state licensure
National Registration or State License as an EMT-Paramedic
Certified Pharmacy Technician
Company
Avel eCare
Avel eCare provides senior care, behavioral health, and monitoring support services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Don Yish
Chief Revenue Officer
Kelly Rhone
Chief Medical Officer
Recent News
2025-12-02
2025-08-21
Morningstar.com
2025-08-06
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