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M.C. Dean, Inc. · 14 hours ago

Purple Line Infrastructure Operations Center (IOC) Operator (BOC Specialist 3)

Hyattsville, MD

Full-time

Onsite

Senior Level

$36.31/hr - $45.38/hr

6+ years exp

M.C. Dean, Inc. is a leader in building intelligence, focusing on cyber-physical solutions for critical facilities and infrastructure. The Purple Line Infrastructure Operations Center (IOC) Operator is responsible for monitoring and operating transit infrastructure systems, ensuring safety and compliance during the transition to full operations and maintenance of the Purple Line Light Rail Transit system.

Information Technology

H1B Sponsor Likely

Responsibilities

Monitor real-time status of Purple Line infrastructure systems, including:

Identify, acknowledge, and triage alarms, faults, and abnormal system conditions

Perform system checks and operational readiness verifications prior to testing windows

Maintain continuous situational awareness of system health and operational status

Perform electrical switching operations via SCADA to:

Verify system state before, during, and after switching operations

Ensure all switching activities comply with approved procedures, safety rules, and operational directives

Coordinate switching activities with authorized personnel and document all actions taken

Support system integration testing (SIT), dynamic testing, and trial operations

Coordinate closely with:

Execute operational steps required to support test scripts and test plans

Monitor system behavior during testing and immediately report anomalies, failures, or unsafe conditions

Assist in troubleshooting system issues by providing logs, event data, and operational insights

Ensure infrastructure operations prioritize public safety, worker safety, and system integrity

Monitor public-accessible areas to detect unsafe conditions or unauthorized access

Support implementation of safety controls during testing, including power isolation and controlled energization

Escalate safety concerns immediately in accordance with established incident response protocols

Support the transition from commissioning to revenue service operations

Assist in the development and refinement of:

Participate in lessons learned, system readiness reviews, and operational drills

Provide input to help shape the future Purple Line O&M program and IOC staffing model

Serve as a central coordination point between field teams and control center operations

Maintain clear, concise, and accurate communication with:

Escalate issues appropriately using sound judgment and established escalation paths

Maintain accurate logs of system events, switching actions, incidents, and communications

Perform all duties in accordance with contract requirements, safety rules, and company standards

Meet required response times and support mission-critical testing schedules

Maintain accurate documentation, logs, and reports

Continuously improve operational practices through feedback and procedural updates

Qualification

SCADA systemsElectrical power systemsInfrastructure operationsCCTV monitoringAlarm managementTechnical trade knowledgeCustomer communicationReal-time decision makingOperational safety principles

Required

High school diploma or GED required

6+ years of experience in one or more of the following: Infrastructure operations centers, Transit operations, SCADA or control room operations, Electrical power systems operations, Critical infrastructure monitoring

Ability to work rotating shifts, including nights, weekends, and holidays

Strong understanding of operational safety principles and procedural compliance

Good customer communication skills

Ability to operate Windows-based computer systems and multi-monitor control room interfaces

Ability to read and interpret electrical one-lines, operating procedures, test plans and switching instructions

Understanding of electrical power distribution and isolation concepts

Knowledge of alarm management, CCTV monitoring, and incident response

Strong communication skills and ability to remain calm under pressure

Ability to make real-time decisions based on incomplete or evolving information

The ability to lift, carry, and move objects weighing up to 50 pounds on a regular basis

Demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials

Relocate a 12 foot stepladder without assistance

Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders

Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis

Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English

May use a standard ladder without exceeding the weight limit while carrying tools

Tell when something is wrong or is likely to go wrong

Apply general rules to specific problems to produce answers that make sense

Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events)

See details at close range (within a few feet of the observer)

Listen to and understand information and ideas presented through spoken words and sentences

Preferred

Vocational school or associate degree in a technical trade

Vocational school or associate degree in electrical, electronics, transportation, or a related technical discipline

Experience supporting light rail or heavy rail systems

Experience supporting traction power systems

Experience supporting SCADA-controlled infrastructure

Familiarity with commissioning and system integration testing environments

Prior experience in a union or multi-contractor construction environment

Benefits

Medical, dental, vision, life, and disability insurance

Paid time off

Tuition reimbursement

401k Retirement Plan

Military Reserve pay offset

Paid maternity leave

Company

M.C. Dean, Inc.

Glassdoor3.6

M.C. Dean, Inc. offers comprehensive technological systems in Washington.

Founded in 1949

Vienna, Virginia, USA

5001-10000 employees

http://mcdean.com

H1B Sponsorship

M.C. Dean, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2025 (32)

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2022 (14)

2021 (18)

2020 (17)