Apply on Employer Site

Schindler Group · 19 hours ago

Manager Territory NI Project Operations

Los Angeles, CA

Full-time

Hybrid

Mid, Senior Level

$143K/yr - $179K/yr

5+ years exp

Schindler Group is a company dedicated to enhancing urban life through their elevators, escalators, and moving walks. They are seeking a Manager Territory NI Project Operations to manage operational activities related to the installation of new products and ensure customer satisfaction while achieving strategic business objectives.

ConstructionIndustrialInfrastructureManufacturing

Responsibilities

Develop and execute a business plan in support of the territory’s financial and non-financial objectives and support the implementation of territory NI operations initiatives

Interface with Field Superintendents and Project Managers to release material into manufacturing to be aligned with customer schedules, supply chain capacities, and manpower planning

Ensure the Fulfillment + guidelines and expectations are being followed throughout the lifecycle of all projects

Responsible for managing networking capital via appropriate asset management measures and billing procedures

Review and approve change notices to ensure proper cost allocation and project profitability

Partner with the NI sales team to facilitate the sales to operations handover for newly awarded projects as well as assist with contract scope review

Support Project Managers with setting up project timelines and expectations with customer as well as set a high level of customer service through communication

Develop and maintain strong commercial relationships with key customers, GCs and influential industry consultants through personal contact and staff assignments

Responsible for managing, mentoring, and leading a team of NI-focused Project Managers by setting and clarifying employee objectives, managing their ongoing performance and continuously developing their skills, all in an effort to drive the NI team to meet required financial targets/metrics and performance KPIs

Lead the hiring and onboarding of all new NI Project Managers

Initiate procedures and leadership practices to create a business environment for participative management, maintain high morale of subordinates and demonstrate strong support of Schindler’s cultural beliefs and best practices

Advise Project Managers on the utilization and assignment of resources appropriate for project timelines and budgets that ensure quality job completion, drive installation efficiency, and maximize profitability

Ensure all required NI operations meetings are effective. Lead meetings where appropriate

Provide expert technical knowledge for any project that needs additional oversight or intervention. Review ongoing project work with the operational team to ensure that projects close-out at the required efficiency and profitability levels avoiding overruns

Ensure team organizes and handles proper inspection and turnover process at project conclusion

Qualification

P&L ManagementCustomer Relationship ManagementProject ManagementElevator Industry KnowledgeBusiness Plan DevelopmentMS Office ProficiencyCommunication SkillsTeam Leadership

Required

BA/BS Business / Management / Engineering

Possess overall knowledge of product and product application; ability to understand financial statements; legal awareness to contract terms and conditions

5-7 years in various assignments within the Company, in the Elevator industry, or in another service-oriented business

Experience managing a P&L for an industrial company

Up to 50% travel within the territory will be required

Excellent written and verbal communications skills

Excellent computer skills, including proficiency in MS Office