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PromptCare · 1 day ago

Reimbursement Collector - Infusion

New Providence, NJ

Full-time

Hybrid

Entry, Mid Level

$23/hr - $26/hr

2+ years exp

PromptCare is seeking a highly motivated, experienced, and detail-oriented Reimbursement Collector to join our team. The role involves managing patient billing and collections, ensuring compliance with insurance data collection, and collaborating with other departments to facilitate timely collections.

Health CareHome Health CareInsuranceMedicalPharmaceuticalTherapeutics

Responsibilities

Collections of third-party payor accounts for assigned payers

Contact patients as needed regarding account issues

Ensure proper follow-up is performed on all aspects of the revenue cycle related to reimbursement, including projects, problem and issues escalation, denials management and research

Maintain and update shared documentation to assist Reimbursement Specialist with claims escalations

Maintain confidentiality in all aspects of patient care, employee activities and office environment

Communicate changes regularly or as often as needed

Work collaboratively with other department staff such as Intake & Reauthorization Specialist to ensure timely collections

Assist the Reimbursement Specialist with claims issues

Field and troubleshoot calls from patients regarding benefit, claims and patient balances

Pro-actively seek resolutions to any billing issues that may arise

Perform CPR+/Caretend related transactions accurately and timely

Perform other duties as assigned

Qualification

Home Infusion billingInsurance data collectionElectronic claims submissionMedicareMedicaid knowledgeCPR+Caretend softwareAccounts receivable experienceDetail-orientedCommunication skills