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FNBO · 4 days ago

Sr. Director, Account Executive

Home, MN

Full-time

Hybrid

Senior Level, Lead/Staff

$141K/yr - $240K/yr

10+ years exp

FNBO is a Loyalty Customer-Led institution specializing in comprehensive credit card programs. The Senior Account Executive will build strategic partnerships, manage significant brand portfolios, and ensure the delivery of credit card program solutions to partners while exceeding profitability and growth goals.

AccountingBankingFinanceFinancial ServicesMortgage

No H1B

Responsibilities

Responsible for ensuring the development, growth and retention of assigned brand portfolios, acting as senior relationship consultant to meet and exceed business expectations

Coordinate and lead regular, strategic, in-person business updates for assigned partners

Drive the formation and analysis of profit & loss reports for assigned partners

Assist in business development support as needed and lead others on assigned teams to solve complex problems

Develop cost/benefit analysis to set strategic business priorities to maximize growth, revenue and partner-satisfaction

Serve as a subject matter expert and for assigned partner contracts and portfolios

Develop and maintain a deep understanding of industry trends, both payments-related and otherwise, impacting the businesses of assigned partners

Develop and manage budgets and forecasts for new account growth & marketing expenditures for assigned partners

Responsible for ideation, setting road maps, go-to market strategies, product management and product development for assigned partner programs

Accountable for contract management

Act as a leader with internal cross-functional teams to ensure delivery of all items aligned to the partner strategy

Communicate proactively with all stakeholders and internal teams on all aspects of the partner relationship including:

Strategies of assigned partners and how their work fits in

Priority of work to be executed for assigned partners along with any changes or shifts

Industry knowledge and best practices as it relates to work for the partners

Lead prioritization conversations for assigned partners and ensure internal teams are aligned appropriately

Oversee internal partners to ensure day-to-day partner requests are responded to appropriately and expeditiously

Understand and comply with the Bank's BSA/AML Program, which includes, but is not limited to the following:

Complying with the Bank's Customer Identification Program and Customer Due Diligence Policy

Identifying, monitoring and reporting suspicious activity

Completing BSA/AML training in a timely manner as directed by management

Qualification

Credit card industry experienceExternal client managementP&L acumenContract managementFinancial knowledgeStrategic thinkingProactive decision makingCommunicationCross functional leadershipCreative problem solvingDetail oriented

Required

Bachelor's Degree in Business or equivalent working experience

10-15 years' experience in credit card industry or equivalent

External client management/relationship management experience (expectations, communications, negotiations, escalation, feedback, contract management, etc.)

Experience demonstrating strong P&L acumen and driving cost/benefit analysis to set strategic initiative prioritization

Detail oriented with excellent organizational and time management skills

Ability to manage competing and at times complex priorities – experience in fast paced environments

Excellent communication skills (Verbal and Written) and presentation skills

Ability to lead a team in cross-functional structure

Ability to network, develop relationships and leverage relationships

Candidates must possess unrestricted work authorization and not require future sponsorship