OOCL ยท 17 hours ago
Ocean Export - Customer Service Representative
Charleston, SC, Mount Pleasant, SC, US
Full-time
Onsite
New Grad, Entry LevelOOCL is one of the world's largest integrated international container transportation and logistics companies, and they are seeking an Ocean Export - Customer Service Representative. This role involves responding to customer inquiries and managing export bookings while promoting the use of OOCL's online tools.
Logistics & Supply Chain
Responsibilities
Respond to customer inquiries for export cargo both via email and telephone
Create, amend or transfer export bookings utilizing appropriate Systems and Guidelines
Communicate cross functionally to manage customer expectation, equipment and space availability and escalate to direct management as required
Promote utilization of OOCL online tools
Qualification
Required
Respond to customer inquiries for export cargo both via email and telephone
Create, amend or transfer export bookings utilizing appropriate Systems and Guidelines
Communicate cross functionally to manage customer expectation, equipment and space availability and escalate to direct management as required
Promote utilization of OOCL online tools
Preferred
Customer Service Experience
Attention to detail, excellent verbal and written communication skills
Capable of managing multiple tasks simultaneously
Knowledge of Microsoft Office Suite
0-25+ years of experience welcome!
Benefits
401k Retirement Plan AND Pension Plan
Paid Vacation days
Paid separate sick days
Paid Personal days off
Medical, Dental, and Vision Insurance
Excellent Growth and Advancement Opportunities
Friendly, Clean, Business Casual Office Environment
Referral bonuses available
Bi-Weekly pay
Tuition Assistance after 12 months
Company
OOCL
Orient Overseas Container Line (OOCL) is one of the world's largest, integrated international container transportation and logistics companies.
Founded in 1969
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Margie Hardwick, Ph.D.
Human Resource Manager & Business Partner
Company data provided by crunchbase