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Kirkland & Ellis · 7 hours ago

Practice Innovation Specialist

New York, NY

Full-time

Onsite

Mid Level

$115K/yr - $128K/yr

3+ years exp

Kirkland & Ellis is a leading law firm renowned for its commitment to legal excellence and innovation. The Practice Innovation Specialist will be responsible for implementing and optimizing attorney-facing tools, enhancing usability and adoption across practice areas to improve attorney workflows and client outcomes.

Financial ServicesLaw EnforcementLegal

Growth Opportunities

Responsibilities

Monitor pilots and tool rollouts, tracking adoption metrics and maintaining consistent communication with vendors and internal teams

Identify attorney pain points and drive improvements in configuration and training that support stronger engagement and functionality

Collaborate with Practice Innovation Advisors to align technology initiatives with specific practice needs, supporting engagement, feedback, and solution evolution

Maintain detailed records of stakeholder feedback, enhancement requests, and vendor follow-ups to reinforce transparency and drive solution alignment

Stay current on platform updates, vendor roadmaps, and market trends to inform decision-making and optimize tool usage firmwide

Craft clear and timely communications around solution updates, AI tools, enhancements, and best practices for attorneys and practice groups

Leverage usage analytics and adoption data to assess tool effectiveness and guide ongoing implementation strategies

Qualification

Practice innovationTechnology implementationProgram managementAI/ML conceptsData analysisUser adoption strategiesPrioritization skillsCustomer success methodologiesStakeholder engagementCommunicationOrganizational skillsProject managementCollaboration

Required

Bachelor's degree required; post-graduate degree in Organizational Development, Business, or related field preferred

3–5 years of experience in practice innovation, technology implementation, or program management within a law firm, regulated industry (financial services, insurance, HIPAA-compliant, etc.), or legal tech environment

Cross-functional program experience deploying AI, productivity, or automation tools from pilot through full-scale adoption

Technical acumen in platform enablement, customer success methodologies, and data analysis for tracking performance and optimizing tools

Strong organizational and prioritization skills with a high degree of professionalism and accountability; able to manage multiple projects independently and efficiently

Familiarity with AI/ML concepts and user adoption strategies for legal or enterprise technology solutions

Excellent communication and influence skills to engage attorneys and senior stakeholders, paired with high professional standards and organizational strength

Preferred

Hands-on experience with generative AI tools, usage analytics platforms (e.g., Tableau, Power BI, Google Analytics), legal tech platforms, and relevant certifications or coursework in program management or AI/ML