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PROENERGY · 7 hours ago

PowerFLX Warranty Project Manager

Houston, TX

Full-time

Onsite

Senior Level, Lead/Staff

12+ years exp

PROENERGY is a global and vertically integrated energy transition platform. The PowerFLX Warranty Project Manager oversees the complete planning and execution of warranty claims within the PowerFlex business line, managing the warranty process and coordinating with internal and external stakeholders.

EnergyManufacturingRenewable Energy

No H1B

Responsibilities

Manage warranty claim workflow, ensure prompt processing of received claims, monitor implementation of warranty actions, and facilitate timely resolution of claims

Coordinate tasks, schedules, and both internal and external subject matter expert (SME) resources to facilitate claim assessment

Oversee the warranty claim RCA process

Validate claims per the terms of contract and RCA outcomes

Create and share repair proposals using RCA and SMEs’ assessments

Coordinate internal and external resources to execute repairs

Work with supply chain to pursue supplier claims and support cost recovery

Communicate periodically with customers to provide claim progress updates

Monitor warranty cost and analyze and trend warranty claim metrics

Provide periodic reports and escalate warranty fulfillment risks to leadership

Qualification

PowerFLX EPC knowledgeWarranty process executionRoot cause analysisMechanical/electrical parts knowledgeMicrosoft Office SuiteProject managementJudgmentProfessionalismDependabilityQualityEffective communicationProblem solving

Required

12+ years of relevant experience. A college degree is preferred

Demonstrated knowledge of PowerFLX EPC scope of service

Technically proficient and familiar with engine and BOP mechanical/electrical parts, O&M manuals, failure modes, and troubleshooting steps

Capable of interpreting contractual terms related to EPC warranties, OEM suppliers, service vendors, and subcontractors, and able to exercise sound judgment when applying warranty policies

Solid project management and warranty process execution experience

Skills in conducting root cause analysis (RCA) and preparing RCA reports

Effective communicator and facilitator of cross-functional teams

Proficient user of Microsoft Office Suite

Willing and able to travel as needed

U.S. work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized Visa

Successful candidate will need to satisfactorily complete pre-employment drug screen and background check

Preferred

Analytical – Synthesizes complex and diverse information, collects and researches data, uses intuition and experience to complement data, and designs workflows and procedures

Problem Solving – Identifies and resolves problems, gathers and analyzes information, and develops alternative solutions

Judgment – Displays willingness to make decisions and exhibits sound and accurate judgment

Professionalism – Tactfully approaches others, reacts well under pressure, and treats others with respect

Dependability – Follows instructions, responds to management direction, and takes responsibility for own actions

Quality – Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, and applies feedback to improve performance