ZeroFox · 19 hours ago
Associate Account Manager
United States
Full-time
Remote
New Grad, Entry LevelZeroFox is looking for an Associate Account Manager to join our dynamic team. In this role, you will support the strategic growth of our client accounts by ensuring that customers derive maximum value from our solutions. You will work closely with clients, assisting them in understanding our offerings, addressing their needs, and fostering ongoing relationships to promote customer success and satisfaction.
Cyber SecurityNetwork SecuritySecurity
Responsibilities
Assist renewals desk with renewals of the ZeroFox platform
Develop a solid and trusting relationship between clients and company
Develop a complete understanding of account needs
Anticipate account changes and improvements
Strategically plan to improve client results
Maximize profit by up-selling or cross-selling
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Analyze client data to provide customer relationship management
Expand relationships and evangelize ZeroFox within account
Qualification
Required
Support the strategic growth of client accounts by ensuring customers derive maximum value from solutions
Work closely with clients, assisting them in understanding offerings and addressing their needs
Foster ongoing relationships to promote customer success and satisfaction
Coordinate internal resources to resolve client issues
Assist in upselling and renewal processes
Gather feedback to guide product enhancements
Report directly to the Account Manager
Opportunities to grow career in account management
Assist renewals desk with renewals of the ZeroFox platform
Develop a solid and trusting relationship between clients and company
Develop a complete understanding of account needs
Anticipate account changes and improvements
Strategically plan to improve client results
Maximize profit by up-selling or cross-selling
Plan and present reports on account progress, goals, and quarterly initiatives
Analyze client data to provide customer relationship management
Expand relationships and evangelize ZeroFox within account
Company
ZeroFox
ZeroFox provides external cybersecurity solutions to help organizations identify, manage, and mitigate social media-based cyber threats.
Founded in 2013
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$324.2MKey Investors
Monarch Alternative CapitalIntel CapitalNew Enterprise Associates
2024-02-06Acquired
2022-08-04Post Ipo Equity· $170M
2022-08-04IPO
Leadership Team
David Muse
Chief Executive Officer
Michael Price
Chief Technology Officer
Recent News
2025-12-02
2025-10-15
2025-09-19
Company data provided by crunchbase