Intellects Group · 23 hours ago
Time and Labor Implementation Consultant Consultant (ADP WFM/UKG Pro WFM)
Intellects Group is seeking an Implementation Consultant III for Time & Attendance to deliver exceptional onboarding experiences for product implementations. The role involves consulting with clients to develop optimized solutions and providing comprehensive implementation services to ensure successful project outcomes.
Responsibilities
Consult with Clients to develop an optimized solution leveraging best practices and industry trends in order to meet the Client’s current and future human capital management needs
Provide varying levels of implementation services through configuration, analysis, validation, integration, move to production, go live support, transition, project planning and professional consultative services to Clients to ensure successful implementation
Collaborate with the Client project team to insure that the impacts of decisions and approaches are viewed across the solution work streams. Have an understanding of dependencies and workflow intersections
Able to talk at a high level about the various components and the touch points between them
Adhere to standard work, tools, and approaches when implementing Client solutions. Stays current and incorporates new approaches, tools and processes timely into work
Act as the primary functional and technical liaison between and the client
Understand project scope, timelines and budget and able to recognize triple constraint risks and addresses or escalate appropriately
Provide status reports and updates to Project Manager and other project team members appropriately
Serve as subject matter expert on Time and Attendance
Consult with clients to deliver a comprehensive product solution
Guide and drive the client towards the best solution for their business needs
Interpret issues and find creative solutions to help the business with their long terms needs
Analyze existing systems, interface requirements, business processes
Partner with client to understand their business related needs
Incorporate new processes, tools and approaches when recommending product solutions
Utilize broad knowledge to recommend solutions to the client when appropriate
Understand client business issues and concerns and recommend and implement appropriate solution
Work proactively to provide information, best practices, and training on the products
Ability to influence client and guide the client to best solution to help resolve their client needs
Build long term relationship and trust
Interact/collaborate with ADP associates in sales and customer service
Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise
Qualification
Required
At least 3 years of experience working in a client facing Implementation role, or 5+ years experience in a Client Service / Project Service environment in a professional services organization
Must have experience with E Time or Kronos implementations
Full cycle Implementations including configurations
Experience with the CORE – Time, Attendance and Leave on WFC or ATK
Proven ability to maintain focus and work effectively with multiple demands
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
Must have prior technical or business consulting experience
Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
Must be comfortable working in a team environment, alongside off shore resources
Must be able to stack rank and prioritize client priorities
Strong client relationship building, conflict management and negotiation skills
Must operate with a sense of urgency. Flexibility
Excellent analytical and time management skills
Excellent communication skills both verbal and written
Preferred
Prior experience with Enterprise eTime, GlobalView, or other ADP solutions a plus
Bachelor's degree or equivalent in education and experience
Prior experience with Human Capital Management, Time and Attendance, Financial Management, CRM, ATS, and other professional services solutions
Prior implementation experience in Information technology, data systems, and/or computer science
Proficient in the latest web technologies and working knowledge of various operating systems