Samuel Merritt University · 8 hours ago
Facilities Operations and Dock Manager
Oakland, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $85K/yr
3+ years expSamuel Merritt University is seeking a Facilities and Dock Operations Manager to oversee daily operations of the facility’s loading dock. This role includes managing incoming and outgoing mail operations, coordinating with vendors and internal departments, and ensuring compliance with safety protocols.
Higher Education
Responsibilities
Assist in managing daily dock operations, including scheduling and overseeing loading and unloading activities
Coordinate with drivers and warehouse staff to ensure timely and accurate shipments
Monitor and enforce safety protocols to maintain a secure working environment
Support inventory management processes and assist with stock reconciliation
Provide training and guidance to dock personnel on operational best practices
Oversees the timely review and approval of timecards and Performance evaluations
Utilize logistics software to track shipments and generate performance reports
Responsible for the coordination of all handyman services for all SMU campuses
Point of contact for recycling bins and document destruction
Will work all TDX work orders with real-time support for all SMU campuses
Responsible for managing and cataloging all SMU inventory. All off-site storage is included in this scope
Perform additional duties as assigned
Vendor & Resource Coordination: Communicate with internal departments and external vendors to ensure necessary resources (AV, catering, facilities, etc.) are in place
Timeline Management: Adhere to event setup schedules, ensuring venues are prepared in advance and returned to standard configuration afterward
Safety & Compliance: Ensure all event setups comply with university safety regulations, accessibility standards, and fire codes
Assign daily tasks to dock associate and monitor progress
Train new dock employees in safe handling, equipment operation, and company procedures
Direct dock associate in the handling and sorting of all incoming and outgoing mail
Enforce OSHA regulations, fire codes, and company safety standards
Conduct regular safety inspections and address hazards immediately
Oversee proper use of dock equipment (eg. pallet jacks and dock levelers.)
Serve as primary contact for vendors, delivery drivers, and internal departments regarding dock operations
Collaborate with facilities, and security teams to maintain workflow and safety
Report operational issues, delays, or damages to management
Maintain logs of incoming/outgoing shipments
Track and report dock performance metrics
Assist with inventory counts and reconciliation
Qualification
Required
High school diploma or equivalent; additional logistics or supervisory training preferred
3+ years' experience in warehouse or dock operations, with at least 1 year in a lead/supervisory role
Effectively demonstrates leadership, organizational, and communication skills
1+ years of operating in facilities
Demonstrates consistent knowledge and application of safety regulations, proper loading procedures, and accurate completion of shipping documentation
Ability to lift up to 50 lbs. regularly
Prolonged standing, walking, and manual handling
Ability to work in varying temperatures and conditions
Preferred
Additional logistics or supervisory training preferred
Company
Samuel Merritt University
Samuel Merritt University delivers a high-quality health sciences education with a focus on compassion and community engagement.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sharon Diaz
President and CEO
Dave Lawlor
Executive Vice President & Treasurer / COO & CFO
Recent News
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