Northwest Senior and Disability Services ยท 1 day ago
Program Manager-Tillamook County 215-01-26
Tillamook, OR
Full-time
Onsite
Senior Level
$6,485/mo - $9,199/mo
7+ years expNorthWest Senior and Disability Services (NWSDS) is a local intergovernmental agency dedicated to supporting seniors and adults with disabilities. The Program Manager is responsible for overseeing social service programs, supervising staff, ensuring compliance with regulations, and building collaborative relationships with community partners to enhance service delivery.
Elder CareElderlyHealth Care
Responsibilities
Provide oversight of social service programs serving seniors and adults with disabilities, including Medicare Savings Programs, Medicaid, the Supplemental Nutrition Assistance Program (SNAP), and related long-term services and supports
Supervise and support staff who administer benefits and services, ensuring accurate, timely, and compliant service delivery in accordance with state and federal requirements, agency policies, and contractual obligations
Monitor program performance, caseload activity, and service outcomes; review cases and quality assurance information to support continuous improvement
Analyze, develop, and implement policies, procedures, and operational practices to meet program goals and regulatory requirements
Promote person-centered, culturally responsive service delivery and ensure equitable access to services for diverse populations, including individuals with limited English proficiency
Build and maintain collaborative relationships with community partners, healthcare providers, state agencies, and service organizations to support effective service coordination and consumer safety
Model and promote agency values, effective communication, ethical conduct, and high-quality customer service
Identify and mitigate program and operational risks, including compliance, privacy, and mandatory reporting requirements
Qualification
Required
Minimum of seven (7) years of equivalent combination of education and/or experience which demonstrates the knowledge, skills and abilities required
Knowledge of public assistance and social service programs, including Medicaid, Medicare Savings Programs, SNAP, and services for seniors and adults with disabilities
Knowledge of state and federal regulations, confidentiality and privacy requirements, and mandatory reporting laws
Ability to supervise, coach, and support staff; assess performance; and foster a collaborative, accountable work environment
Ability to interpret and apply complex regulations and communicate requirements clearly to staff and partners
Strong decision-making, problem-solving, and organizational skills, including the ability to manage competing priorities
Ability to work effectively with diverse populations and community partners in a culturally responsive manner
Strong oral and written communication skills
Background Check. All positions must pass a criminal history check
Applicants must possess a current driver's license in their state of residence and acceptable driving history
Serves as a mandatory reporter as required by Oregon law and agency policy
Preferred
Bachelor's degree in human services, public administration, business, or any related field
Three years of related experience, two of which should be in a supervisory or lead role
Experience and knowledge of services provided to and working with vulnerable populations, preferably seniors and adults with disabilities
Any combination of related education and relevant work experience equaling at least 7 years
Benefits
Medical/Dental 100% paid for employee and 90-98% for dependents
Generous Paid-time off
Public Employee Retirement (PERS)
Employee Assistance Plan
Long Term Disability
Deferred Compensation
Life Insurance
Short Term Disability
Colonial Life Supplemental Plans
Legal Shield
Company
Northwest Senior and Disability Services
We are a local intergovernmental agency serving seniors and adults with physical disabilities in five Oregon counties: Clatsop, Marion, Polk, Tillamook, and Yamhill.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase