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Cimarron Inc. · 11 hours ago

Knowledge Manager

Colorado Springs, CO

Full-time

Onsite

Entry Level

1+ years exp

Cimarron Inc. is a global solutions company seeking a Knowledge Manager to support the Missile Defense Agency on the Integrated Research and Development for Enterprise Solutions contract. The role involves managing knowledge articles, consolidating content, and collaborating with technical teams to enhance documentation and training resources.

Information TechnologyRoboticsSoftware

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Create, maintain, and manage knowledge articles within BMC Remedy, including technical standard operating procedures across multiple technology areas

Migrate and consolidate knowledge content from SharePoint into Remedy to support a centralized knowledge base

Identify gaps in existing documentation and develop new knowledge articles to improve coverage and usability

Collaborate with technical teams to capture institutional knowledge and ensure documentation accuracy

Develop training materials and self-service resources to support users and operational teams

Qualification

BMC RemedyMicrosoft SharePointITIL certificationTechnical knowledgeTechnical writingTeam lead experienceTechnical domainsLeadership experience

Required

Due to facility security requirements, only U.S. citizens are eligible for consideration at this time

Ability to complete a pre-employment background check and drug screening, which will include, but is not limited to, testing for marijuana use

This position requires access to federal facilities. Candidates must possess a valid, unexpired Real ID-compliant driver's license or state-issued identification card at the time of hire. If you are unsure whether your ID is Real ID-compliant, please check for the star symbol in the upper portion of your driver's license or state ID

Ability to obtain an Active Secret Clearance in a reasonable timeframe

1 or more years of directly related experience

Experience with BMC Remedy or Microsoft SharePoint

Understanding of technical domains