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Seminole Hard Rock Support Services · 13 hours ago

SYSTEMS ANALYST I - RETAIL & RESTAURANTS

Davie, FL

Full-time

Onsite

Entry Level

1+ years exp

Seminole Hard Rock Support Services is a globally recognized brand seeking a Systems Analyst I to support their IT department. This role involves configuring, supporting, maintaining, and implementing applications and hardware based on business needs while collaborating with various departments and external partners.

Responsibilities

Provide hardware support for front-of-the-house applications

Assist with resolving outstanding issues reported in the ticketing system by the business

Support new openings with on-site technical and operational support

Contribute to the development, updating, and maintenance of clear, comprehensive technical and user documentation

Configure new and existing applications in accordance with established specifications

Adhere to operational IT processes and procedures

Escalate complex issues to appropriate team members as necessary

Qualification

Retail systems supportHospitality systems experiencePoint-of-sale systemsInventory systemsAnalytical mindsetMulti-lingualProblem-solving skillsCommunication skillsInterpersonal skillsTeam collaboration

Required

Bachelor's degree in computer science or business administration OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

1-3 years of experience supporting retail, restaurant, or hospitality systems highly desirable

Self-motivated, organized, and detail oriented

Ability to thrive in a fast paced and team-oriented environment

Strong problem-solving skills and analytical mindset

Excellent communication and interpersonal skills

Proven ability to work in a cross functional team

Willingness to travel as required by IT Management (domestic & international)

Preferred

Experience working in a hospitality related industry a plus

Familiarity with point-of-sale, inventory systems, seating system, KDS a plus

Multi-lingual a plus

Company

Seminole Hard Rock Support Services

Seminole Hard Rock Support Services was created to provide support worldwide to hotels, casinos and cafes for Seminole Gaming and Hard Rock International.

Davie, Florida, US

501-1000 employees

https://shrss-seminole.icims.com/jobs/intro?hashed=-435737845&mobile=false&width=1170&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240

H1B Sponsorship

Seminole Hard Rock Support Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2021 (1)

Funding

Current Stage

Late Stage

Leadership Team

Jeff Hook

EVP & CMO

Karen Hewitt, M. Ed.

Director of DEI Strategic Partnerships

Company data provided by crunchbase