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Vibe Credit Union · 1 day ago

Member Service Specialist II

West Bloomfield Township, MI

Full-time

Onsite

New Grad, Entry Level

Vibe Credit Union is dedicated to elevating community and creating opportunity through inclusivity and professional growth. As a Member Service Specialist II, you will support members with account services, recommend products, and build relationships to enhance their financial journey.

BankingFinancial Services

Growth Opportunities

Responsibilities

Assist members with account services and maintenance, Notary and Medallion guarantees, CD maintenance, and general service needs. Assist on the teller line when needed

Recommend products and services that align with members’ goals and financial well‑being

Help process and explain lending products, guiding members through applications and requirements

Provide personalized service while educating members on benefits, features, and opportunities

Ensure documentation, signatures, and account details are processed correctly

Follow regulations, policies, and all requirements tied to member service and account operations

Model professionalism, positivity, and the Vibe Experience in every interaction

Meet all established sales and service goals