IGNITE ยท 10 hours ago
TECHNICAL WRITER/DOCUMENTATION SPECIALIST
Ignite is an ISO 9001:2015 and CMMI Services Level 3 and Development Level 2 certified company, providing professional services to various industries. The Technical Writer/Documentation Specialist is responsible for developing, maintaining, and managing high-quality technical and program documentation in support of government systems and operations, ensuring compliance with DoD standards and program requirements.
Defense & Space
Responsibilities
Develop, update, and maintain technical documentation, including user guides, standard operating procedures (SOPs), system documentation, release notes, and training materials
Collaborate with engineers, system administrators, and program staff to gather technical inputs and ensure accuracy and complete documentation
Ensure all documentation is configuration-controlled, versioned, and maintained in accordance with program governance and quality standards
Edit, format, and review documents for clarity, consistency, and compliance with DoD documentation standards and style guidelines
Maintain documentation repositories and collaboration tools (e.g., Confluence or similar platforms)
Support audits, reviews, and program deliverables by ensuring documentation is current, approved, and traceable to requirements
Assist with documentation updates associated with system releases, enhancements, and process changes
Qualification
Required
Bachelor's degree in Technical Communication, English, Information Technology, Engineering, or a related field
Minimum of 5 years of experience developing and editing technical documentation, SOPs, and training materials for IT or system-based environments
Demonstrated proficiency with Confluence or similar documentation and collaboration platforms
Strong technical writing, editing, and document formatting skills
Experience working in configuration-managed documentation repositories
Familiarity with DoD documentation standards and federal technical writing practices
Security Clearance Required: Secret
Preferred
Certifications such as CompTIA Technical Writer, ITIL Foundation, Microsoft Office Specialist, or similar credentials
Experience supporting DoD or other federal government programs in a cleared environment
Company
IGNITE
Ignite, a Service-Disabled, Veteran-Owned, Small Business (SDVOSB) headquartered in Huntsville, AL, is ISO 9001:2015 certified and appraised at CMMI Services Level 3 and CMMI Development Level 2.