Heid Music · 5 days ago
Outside Sales Specialist
Appleton,WI,US
Full-time
Onsite
Entry, Mid Level
2+ years expHeid Music is a company dedicated to supporting music education, and they are seeking an Outside Sales Specialist to sell musical instruments and related services to school music teachers and directors. The role involves building relationships, conducting product demonstrations, and providing exceptional customer service to foster long-term client satisfaction.
E-CommerceMusicRetail
Responsibilities
Strategically develop and maintain relationships with school music teachers and directors
Maintain a regular schedule of on-site visits to schools to present products, provide demonstrations, and consult on program needs
Identify opportunities to expand product offerings and increase sales and rentals within assigned territory
Educate customers on all Heid Music offerings including rental and repair services
Prepare and deliver proposals, quotes, and contracts in alignment with school budgets and purchasing cycles
Demonstrate at instrumental rental meetings to students and parents
Promote Heid Music products and services by attending regional music education conferences, trade shows, and events
Provide effective and consistent communication as well as accurate and timely deliveries
Provide exceptional customer service and follow-up to foster long-term client satisfaction
Maintain accurate inventory records and ensure proper handling of products
Collaborate with store team members to guarantee smooth order processing, billing, shipping, and delivery
Stay informed on trends in the market and actively participate in competitive analysis and strategic sales planning
Qualification
Required
Valid driver's license and clean driving record
Knowledge of musical instruments and/or playing experience
Minimum of 2 years of professional outside sales or music retail experience
Prior experience with sales-related technology platforms including CRM and POS systems
Strong communication skills which reflect active listening, critical thinking, and a customer focused approach
Excellent presentation skills for both individual and group settings
Strong organizational, problem-solving, and follow-up skills to ensure responsibilities and goals are met within defined deadlines
Detail-oriented and able to prioritize work under pressure in a fast-paced environment
Flexibility to work non-traditional hours including evenings and weekends during peak seasons
Ability to travel daily within assigned territory
Preferred
Bachelor's or Associate's degree in Music Education, Business, or related field
Company
Heid Music
Heid Music is a retail company that offers instrument repair services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase