OOCL North America Group ยท 1 day ago
Ocean Export - Customer Service Representative
Charleston, SC, Mount Pleasant, SC, US
Full-time
Onsite
New Grad, Entry LevelOOCL North America Group is one of the world's largest integrated international container transportation and logistics companies. They are seeking an Ocean Export - Customer Service Representative to respond to customer inquiries, manage export bookings, and promote the utilization of online tools.
Transportation/Trucking/Railroad
Responsibilities
Respond to customer inquiries for export cargo both via email and telephone
Create, amend or transfer export bookings utilizing appropriate Systems and Guidelines
Communicate cross functionally to manage customer expectation, equipment and space availability and escalate to direct management as required
Promote utilization of OOCL online tools
Qualification
Required
Respond to customer inquiries for export cargo both via email and telephone
Create, amend or transfer export bookings utilizing appropriate Systems and Guidelines
Communicate cross functionally to manage customer expectation, equipment and space availability and escalate to direct management as required
Promote utilization of OOCL online tools
Preferred
Customer Service Experience
Attention to detail, excellent verbal and written communication skills
Capable of managing multiple tasks simultaneously
Knowledge of Microsoft Office Suite
0-25+ years of experience welcome!
Benefits
401k Retirement Plan AND Pension Plan
Paid Vacation days
Paid separate sick days
Paid Personal days off
Medical, Dental, and Vision Insurance
Excellent Growth and Advancement Opportunities
Friendly, Clean, Business Casual Office Environment
Referral bonuses available
Bi-Weekly pay
Tuition Assistance after 12 months
Company
OOCL North America Group
Orient Overseas Container Line (OOCL) is a leading international container transportation and logistics company with a strong presence in North America.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase