Desktop Support Analyst jobs in United States
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Walter P Moore · 10 hours ago

Desktop Support Analyst

Walter P Moore is an international company of engineers, architects, innovators, and creative people who solve some of the world’s most complex structural and infrastructure challenges. In this Desktop Support role, you will be a critical link between IT and the customer, responsible for preparing new hardware for new hires and ensuring ongoing support for staff's computer systems.

ConsultingInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Preparing new hardware for the company’s new hires
Key player in the roll-out of future company-wide hardware and software upgrades
Play a critical role in keeping our staff’s computer systems running properly on an ongoing basis
Sometimes working independently while the rest of the team travel to other offices to implement upgrades

Qualification

End user supportMicrosoft operating systemsData networkingSystems securityMCITP certificationSCCMPowershellCustomer service skillsAnalytical skillsTeam collaboration

Required

Minimum of 4 year degree in Computer Science, Management Information Systems or related degree
Commensurate work experience in lieu of 4 year degree
Must have experience working in WAN environment, providing end user support, installation and repair of hardware and software
Superior customer service, communication, and interpersonal skills
Advanced knowledge of Microsoft operating systems (Windows 7 and later)
Advanced knowledge of data networking, LAN, and WAN concepts
Proven analytical and problem solving skills
Highly self-motivated and directed
Experience working in a team-oriented, collaborative environment
Ability to prioritize issues and manage projects throughout their lifecycle

Preferred

Engineering industry experience a plus
Knowledge of systems security and account provisioning
Desired certifications: MCITP, GIAC
Experience with the following: Microsoft SMS or SCCM
Experience with the following: Virtual Desktops
Experience with the following: AD/Group Policy to manage a multi-site network
Experience with the following: Powershell, VBScript, SQL

Benefits

Competitive compensation and benefit packages

Company

Walter P Moore

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Walter P Moore is a Structural Engineering and Civil Engineering company.

H1B Sponsorship

Walter P Moore has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Dilip Choudhuri
President & CEO
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Walter P. Moore
Founder
Company data provided by crunchbase