Twilio · 1 week ago
Staff, Product Manager (L4)
United States
Full-time
Hybrid
Senior Level, Lead/Staff
$156K/yr - $194K/yr
5+ years expTwilio is a company focused on shaping the future of communications and empowering developers worldwide. The role of Staff Product Manager involves crafting customer experiences and owning the product vision and strategy for Twilio's Programmable Voice, working closely with various stakeholders to address customer needs.
Enterprise SoftwareMessagingMobile AppsSMSSoftware
Responsibilities
Help developers build the future of conversational voice AI interactions by providing Voice-enabled applications on Android, iOS, and WebRTC SDKs
Help position Twilio Voice as the platform of choice for developers who want to add Voice AI agents to their applications
Ensure that developers can take advantage of Twilio Voice on emerging platforms like embeddable, watches, and things we haven't even thought of yet!
Qualification
Required
You have 5+ years experience as a Product Manager for a modern technology company
Experience writing requirements for a software feature or solution for internal or external customers
Demonstrated experience working with big data sets and using tools such as writing SQL queries, sheets, or similar
Strong technical, analytical, and UI/UX design understanding and will roll up sleeves to get the job done
Ability to speak and write in English fluently
Track record of driving impact in a cross-functional, fast-paced, and highly collaborative environment
You know how to influence people to get things done across any job function. People enjoy working with you
You have excellent communication skills across all mediums (visual, written, verbal) that inspire teams and bolster your decisions with focus and clarity
You have experience writing code - for fun, college, or work - and you enjoy working on hard technical problems. We are looking for someone with a strong technical bent to collaborate with our engineers as well as our analytical customers
Preferred
Experience with multiplatform SDKs for Android, iOS, and/or web
Experience with WebRTC for Voice, Video, and Data transport
Fluency in conversational AI space, with a focus on voice interactions
Experience independently testing hypotheses and quantifying expected impact by querying internal data sets
Experience with media communication technologies, including real time or streaming in the audio and/or video domains
Experience in understanding distributed systems (cloud-scale) architectures
Experience working in an Agile/SCRUM development process with globally-distributed teams and customers
Experience working with direct sales, marketing, and defining pricing/packaging
Experience with telephony, telecom or other high volume communications infrastructure
Benefits
Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
A retirement savings program
Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity
Leadership Team
Khozema Shipchandler
Chief Executive Officer
Aidan Viggiano
Chief Financial Officer
Recent News
2026-01-22
2026-01-21
Company data provided by crunchbase