American Vision Partners · 1 week ago
Credit Balance Specialist
Phoenix, AZ
Full-time
Onsite
Mid Level
3+ years expAmerican Vision Partners (AVP) partners with leading ophthalmology practices to provide high-quality patient care. The Credit Balance Specialist will review account credit balances, process refunds, and manage payment postings to ensure accuracy and compliance with departmental standards.
Health CareMedical
Responsibilities
Accurately reviews outstanding insurance and patient credit balances to determine appropriate party to refund
Responsibilities will include accurately posting payments, adjustments and refunds as necessary
Reviews transactions (payments and adjustments) from various sources on a daily basis. Payments sources include Electronic Remittances, paper checks and EOB’s, patients, collection agency, capitation plans, Care Credit and Patient Portal
Adheres closely to the department’s payment reconciliation process
Prioritizes work to maximize turn-around time
Meets or exceeds productivity standards in the completion of daily assignments and accurate production
Maintain an error rate in accordance with departmental policy
Makes changes to demographic information as necessary in order to produce a clean patient statement
Answer and respond to external and internal phone calls in a timely manner
Check and respond to emails in a timely and professional manner
Performs all other assigned duties
Qualification
Required
High School diploma or equivalent
3+ years medical billing experience
Active knowledge of CMS guidelines, contracted insurance guidelines and coding policies
Demonstrates computer literacy
Well-organized with attention to detail
Ability to read and understand oral and written instructions
Excellent math skills
Ability to establish and maintain effective working relationship with team members, clinic staff, payers and patients
Professional customer service skills
Has a desire and dedication to work with self-discipline
Preferred
Ophthalmology background desired
Benefits
Medical and dental insurance
Significant eye care discounts
Child care assistance
Pet insurance
Continuing education funds
401(k)
Paid holidays
PTO
Sick Time
Opportunity for growth
Much more
Company
American Vision Partners
American Vision Partners operates as an eye care organization and most active consolidator.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Patrick Maguire
Chief Operating Officer
Recent News
2024-04-08
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