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FirstService Residential · 6 hours ago

Temporary Administrative Assistant (90 days)

Summerville, SC

Full-time

Onsite

Mid Level

$20/hr - $23/hr

3+ years exp

FirstService Residential is seeking a Temporary Administrative Assistant to assist with the administration and coordination of day-to-day operations of an assigned Community Association. The role involves providing customer service, maintaining communication with stakeholders, and managing work orders and community information.

Property ManagementReal Estate

Responsibilities

Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners and Board of Trustees

Have general knowledge and understanding of building systems and components

Log work requests in Connect and generate work orders for maintenance staff and/or contractors

Update work order log with notes and action taken by vendors

Close open work orders in system when complete by vendor

Update and maintain community information in Connect, including but not limited to the Community Web Site, Community Projects, Management Reports and all Association documents and forms

Utilize Connect’s Resident Alert feature in order to keep homeowners apprised of Association activities and important updates, subject to Board authorization

Provide Manager with work order log for inclusion in Board package

Such other duties and responsibilities as may reasonably be directed and required

Qualification

Administrative experienceMicrosoft OfficeCritical thinkingProblem solvingConfidential information handling

Required

Minimum of 3 years business experience in an administrative capacity or related experience

Critical thinking, problem solving, judgement and decision-making abilities are necessary

Proficiency in computer programs like Microsoft Office, Outlook and Windows required

Ability to work with sensitive and/or confidential information

Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs

Must also be able to climb several flights of stairs if necessary

Must be able to sit and stand for extended periods of time

Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

Must have finger dexterity for typing/using a keyboard

Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property

Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates

Capable of working extended hours, to include evenings, weekends and holidays as necessary

This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting

Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills

Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays

Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances

For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns

Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties