Pepperdine University · 3 days ago
Financial Aid Manager, Online Programs
Malibu, CA
Full-time
Hybrid
Entry, Mid Level
$26.82/hr - $29.80/hr
2+ years expPepperdine University is seeking a Financial Aid Manager for its Caruso School of Law’s Graduate Law online program. The role involves assisting students with financial resources, navigating complex systems, providing counseling, and ensuring compliance with regulations regarding financial aid.
EducationHigher EducationUniversities
Responsibilities
Respond to student inquiries and guide them through the financial aid process for the entire student lifecycle. Provide excellent student service and anticipates the needs of students and works proactively to problem solve and communicate with students, faculty, staff, and outside agencies, as appropriate, to serve students' best interests and resolve issues. Assist with the application follow-up, communication processes, and federal and institutional aid packaging
Generate financial aid reports. Audit student awards based on unit enrollment. Pro-rate financial assistance awards for students enrolled less than full-time
Provide student financial aid counseling over the phone, virtually, and in person. Participate in orientation and other events as required
Assist with updating office communications, forms, and brochures
Serve as the financial aid liaison for the 2U partnership
Develop and deliver financial aid webinars about budgeting and the Federal Student Aid process for students in online programs
Veterans Benefits New Housing Regulations: Evaluate and administer new regulations regarding VA Basic Housing Allowance. Identify and evaluate students' cost of attendance. Create and update internal processes as needed
Perform other duties as assigned
Uphold the University mission through work performed
Qualification
Required
Bachelor's Degree
Minimum of 2 years of current experience with student services or customer service
Strong ability to plan, prioritize, and organize short and long-term tasks
Excellent communication/customer service/interpersonal skills, outgoing, service and detail oriented
Strong organizational skills
Ability to administer individual and group informational sessions
Experience working with an adult professional population. Ability to maintain a positive attitude
Proficiency in Microsoft Word, Excel, PowerPoint, familiarity with imaging processes, web-based systems, and applications
Preferred
Bachelor's degree in Business Administration, Computer Science, Counseling, Education, Social Science or related field
More than two years of financial aid experience, and familiarity with PeopleSoft
Advanced knowledge of PeopleSoft Student System
Proficiency in ELM, NSLDS, COD, and Etrieve
Benefits
Pepperdine offers a robust and highly competitive benefits package.
Company
Pepperdine University
Pepperdine University is a Christian university committed to the highest standards of academic excellence and Christian values.
501-1000 employees
H1B Sponsorship
Pepperdine University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (9)
2022 (9)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Phil Phillips
Executive Vice President and Chief Operating Officer at Pepperdine University
Jeff Pippin
Senior Vice President and Chief Investment Officer
Recent News
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