Maximus · 1 day ago
Business Analyst (Remote and Temporary)
United States
Full-time
Remote
Mid Level
$80K/yr - $90K/yr
3+ years expMaximus is looking to fill a Limited Service Business Analyst III position that provides advanced program and data analytics support to improve decision-making and operational efficiency across CDC information systems. The role involves utilizing data-driven methodologies to evaluate software and process performance, supporting process optimization, and managing documentation and SDLC activities.
Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
Responsibilities
Identify and determine business requirements and define processes, including clarification on any requirement discrepancies
Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals
Extract, tabulate, and analyze data to support program activity and assist management with decision making
Review and edit requirements, specifications, business processes and recommendations related to new processes, functionalities, and/or proposed solutions
Process all Production Support Requests by receiving defect reports and cross-referencing the defect with the business requirements
Data Collection & Validation: Gathers and verifies large datasets from multiple sources, including SKPI dashboards, Genesys contact center data, Microsoft Dynamics CRM, and workforce management systems, ensuring accuracy and integrity for analysis
Workforce Analytics: Analyzes workforce data to monitor scheduling, adherence, and productivity; identifies trends and develops recommendations to optimize staffing and resource allocation
Advanced Analytics & Reporting: Applies statistical and analytical techniques to identify performance gaps; develops dashboards and visualizations to communicate actionable insights
Process Improvement: Uses data-driven methodologies (e.g., Lean, Six Sigma) to evaluate workflows, reduce bottlenecks, and improve operational efficiency
SDLC & Project Support: Provides analytical input throughout the system development lifecycle; ensures data-driven decision-making in project planning and execution
Documentation & Compliance: Maintains accurate documentation of processes, data models, and analytical findings; ensures compliance with CDC standards and federal guidelines
Qualification
Required
Bachelor's degree in related field
3-5 years of relevant professional experience required
Equivalent combination of education and experience considered in lieu of degree
Must be available to work the occasional weekend or holiday depending on business needs
Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US
Benefits
Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
H1B Sponsorship
Maximus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (39)
2023 (50)
2022 (42)
2021 (36)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Elisabeth Schmidt
Senior Vice President
Michael Mateer
Sr. Vice President, Enterprise Technology
Recent News
2025-11-20
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