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Cella · 1 day ago

UX WRITER

Smithfield, RI

Contract

Hybrid

Entry, Mid Level

$45/hr - $56/hr

2+ years exp

Cella is seeking a talented UX Writer to join their User Experience Content team. In this role, you will help shape the language for their flagship mobile app and digital experiences in financial services, creating clear and engaging content that connects users with the right products and services.

Content MarketingDigital MarketingInformation Technology

Growth Opportunities

Responsibilities

Collaborate closely with UX designers, UX researchers, product managers, marketing teams, and compliance teams to create cohesive user-centered experiences. The content you'll create helps guide customers through complex financial topics and complete tasks, all while feeling confident in their decisions. You'll contribute to projects from concept through execution, helping ensure our content is user-centered, consistent, and aligned with business goals

Write and edit UX copy for web and mobile experiences, including navigation, user flows, and transactional content

Translate complex financial concepts into clear, conversational language

Contribute to content strategy efforts, including voice and tone, personalization, content mapping, information architecture, and sitemap development

Use data, research, and customer feedback to iterate and improve content over time

Ensure content meets accessibility, legal, and brand standards