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UW Credit Union · 18 hours ago

Commercial Lending Loan Administrator II

Madison

Full-time

Onsite

Mid, Senior Level

$55K/yr - $67K/yr

4+ years exp

UW Credit Union is one of Wisconsin’s premier financial institutions, and they are seeking a seasoned Commercial Lending Loan Administrator II to enhance loan processing, documentation, servicing, and member experience. The role involves overseeing new deal flow, ensuring compliance, and maintaining strong member relationships throughout the loan process.

BankingFinancial ServicesMortgage

Responsibilities

Manage full-cycle commercial loan processing: collect entity documents, coordinate and review due diligence, prepare documentation, and close loans efficiently

Review loan files against policy, confirming alignment with approval and compliance standards

Prepare funding details, initiate wire transfers, and liaise with title companies and internal teams for account openings

Board closed loans into systems and archive documents

Monitor covenant/tracker obligations, partnering with Officers to drive timely submissions

Handle renewals, modifications, and member inquiries—keeping relationships strong

Guide members, Realtors, and vendors through each step with clarity and professionalism

Serve as a primary resource post-close, resolving inquiries and identifying opportunities to cross-sell

Mentor junior staff on advanced issues and escalations, ensuring high member satisfaction

Train and support Loan Admin I and new team members

Proficiency with software used in commercial lending

Drive process enhancement and share insights during team meetings

Embrace change, drive departmental strategy, and engage in ongoing professional growth

Qualification

Commercial lending experienceLoan documentation knowledgeNotary Public certificationDetail orientedProblem solvingCommunication skillsTechnology utilizationTask prioritizationUnderstanding lending principlesTeam collaboration

Required

Associates' degree required

4-5 years of experience as a Loan Administrator with a Commercial Lending Department, in lieu of specific experience willing to consider some combination of commercial lending experience in the following roles: Loan Administrator, Loan process/Closer, Paralegal, Title company, Commercial Real Estate company

Must possess or obtain and maintain Notary Public certification in accordance with state requirements

Moderate or higher knowledge of loan documents, appraisals, and title policies

Demonstrates an understanding of the competitive strengths of UWCU's products

Strong written and verbal communication skills

Ability to work effectively independently and as part of a team

Must be detail oriented

Ability to prioritize tasks and problem solving with minimal supervision

Utilize technology and tools to maximize results (Outlook, Teams, Excel, Word)

Ability to grasp, conceptualize and work through instructions to create the desired outcomes

Moderate understanding of lending principles and loan documents