Cherokee Nation Businesses · 1 day ago
VIP Marketing Specialist
Catoosa, OK, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expCherokee Nation Businesses is one of the largest and most successful tribal businesses in the country, and they are seeking a VIP Marketing Specialist to join their Loyalty department. This role focuses on building relationships with casino guests and enhancing their experiences through personal outreach and support.
Business DevelopmentHealth CareHospitalityInformation ServicesService Industry
Responsibilities
Build and nurture relationships with new and targeted casino guests, maintaining regular contact, and ensuring guests feel valued and their gaming experiences are always top-notch
Make personal outreach calls about special offers and exclusive experiences, ensuring they never miss a beat of the casino's exhilarating rhythm
Master the casino's ever-evolving promotions and special events, ensuring you're the ultimate insider tip for your guests
Make outbound calls to preferred guests, keeping them updated on upcoming promotions, events, and shows
Make personal outreach calls about special offers and exclusive experiences, ensuring they never miss a beat of the casino's exhilarating rhythm
Assist with any task needed, from answering guest questions to troubleshooting minor hiccups, making you the ultimate support player
Be prepared to tackle any task thrown your way, adding flexibility and adaptability to your casino skillset
Qualification
Required
Minimum of a high school diploma (or equivalent)
At least 6 months of player development and/or marketing experience, or a blend of education and relevant experience
Effective written, communication, presentation, and computer skills including working knowledge of all Microsoft Office products
Ability to set priorities, work independently, and proceed with objectives with limited supervision in a fast-paced environment
Knowledge of principles and processes for providing customer services, including customer needs assessments, meeting quality standards for services, and evaluation of customer satisfaction
Prepared for a vibrant atmosphere with exposure to smoke, noise, and bright lights
Ability to lift and carry up to 50 pounds
Ability to obtain and maintain licensing by the appropriate gaming authority
Must have and maintain a valid driver's license to assist with various activities, as needed
Benefits
Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).
Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.
And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.
Company
Cherokee Nation Businesses
Cherokee Nation Businesses provides hospitality, federal, cultural, and economic development solutions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chuck Garrett
Chief Executive Officer
Brandon Scott
Chief Communications Officer (CCO)
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