Customer Service Representative - Reporting Specialist jobs in United States
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State of Missouri · 4 days ago

Customer Service Representative - Reporting Specialist

The Missouri Ethics Commission (MEC) is seeking a Customer Service Representative - Reporting Specialist for the Compliance and Education division. This Representative-Specialist will assist individuals in preparing and submitting various reports filed with the Commission via phone and email.

AgricultureGovernmentInformation Technology

Responsibilities

Duties also include entering and updating information in electronic systems, and checking reports for completeness and accuracy

Qualification

Electronic reporting systemsOrganizational skillsAttention to detailCommunication skillsIndependenceProfessional phone handlingLaw interpretationConfidentialityTeamworkRelationship building

Required

An associates degree from an accredited college or university; or a high school diploma/equivalent and two years of work experience are required
Ability to handle large volumes of phone calls professionally
Ability to interpret, explain, and apply the laws and regulations pertaining to assigned area
Excellent organizational skills
Excellent attention to detail
Excellent written and verbal communication skills
Ability to establish and maintain working relationships with other staff, elected and appointed officials at the state and local government levels, and the general public
Ability to work independently with minimal supervision as well as part of a team
Ability to maintain confidentiality

Preferred

Familiarity assisting individuals with electronic reporting systems a plus

Benefits

Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage

Company

State of Missouri

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The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Mccarthy
Chief Technology Officer
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Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
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